What are the responsibilities and job description for the Receptionist / Data Entry / Cashier position at Dobbs Peterbilt?
Job Description The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees.
Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.
We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group.
This position will be responsible for supporting all departments in the store by greeting visitors, handling incoming calls, handling cash transactions, and performing general daily duties. The position may also assist other staff with overflow work, including word processing, data entry, and research tasks.
The duties listed below are intended only as illustrations of the various types of work that may be performed. General office duties (answering calls, maintaining office supplies, mail and circulation), customer service, maintaining vendor contact information, and assisting department managers.
Post inbound inventory and assist in inventory cycle counts.
Daily cash, invoice, and credit card reconciliation, banking, and deposits.
Collect payment on invoices and accounts.
General account reconciliation and field questions from Accounts Receivables.
Assist accounting and collections with local customers.
Separate parts invoices and mail to customers.
Assist customers with minor account details.
Maintain data on spreadsheets and forms and send documents (invoices, purchase orders, etc.).
High school diploma/GED.
~1 year of work experience.
Demonstrated skills with Microsoft Office Suite.
Ability to effectively respond to questions from clients, customers, and the public.
Ability to organize and prioritize work schedule on short-term basis (more than 1 month).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Common Expectations of Performance for all Employees
The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.
Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.
Give credit where it’s due.
Company Loyal Policies and Work Ethic
Adhere to the policies contained in the Employee Handbook.
Adhere to the Company’s Employee Conduct Policy.
Support management decisions toward meeting company goals.
Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center.
Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. Dobbs Peterbilt and Western Truck Parts do not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, pregnancy, genetic information, gender identity, sexual orientation, or marital status; or on the basis of age against persons whose age is 40 and over, or on the basis of physical or mental disability; or to disabled veterans or to Vietnam veterans.
We are proud to be an affirmative action employer and encourage minorities, women, individuals with disabilities, and veterans to join our team.
Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.
We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group.
This position will be responsible for supporting all departments in the store by greeting visitors, handling incoming calls, handling cash transactions, and performing general daily duties. The position may also assist other staff with overflow work, including word processing, data entry, and research tasks.
The duties listed below are intended only as illustrations of the various types of work that may be performed. General office duties (answering calls, maintaining office supplies, mail and circulation), customer service, maintaining vendor contact information, and assisting department managers.
Post inbound inventory and assist in inventory cycle counts.
Daily cash, invoice, and credit card reconciliation, banking, and deposits.
Collect payment on invoices and accounts.
General account reconciliation and field questions from Accounts Receivables.
Assist accounting and collections with local customers.
Separate parts invoices and mail to customers.
Assist customers with minor account details.
Maintain data on spreadsheets and forms and send documents (invoices, purchase orders, etc.).
High school diploma/GED.
~1 year of work experience.
Demonstrated skills with Microsoft Office Suite.
Ability to effectively respond to questions from clients, customers, and the public.
Ability to organize and prioritize work schedule on short-term basis (more than 1 month).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Common Expectations of Performance for all Employees
The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.
Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.
Give credit where it’s due.
Company Loyal Policies and Work Ethic
Adhere to the policies contained in the Employee Handbook.
Adhere to the Company’s Employee Conduct Policy.
Support management decisions toward meeting company goals.
Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center.
Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. Dobbs Peterbilt and Western Truck Parts do not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, pregnancy, genetic information, gender identity, sexual orientation, or marital status; or on the basis of age against persons whose age is 40 and over, or on the basis of physical or mental disability; or to disabled veterans or to Vietnam veterans.
We are proud to be an affirmative action employer and encourage minorities, women, individuals with disabilities, and veterans to join our team.