What are the responsibilities and job description for the Customer Service Representative position at Do-It Corporation?
Do-It Corporation is seeking a customer service representative (CSR) to join our team in South Haven, Michigan. This position will interact with customers/potential customers to process orders, provide information, and resolve complaints, all with a focus at cultivating sales.
This is an on-site position.
Qualifications
- Education – HS diploma/GED required. Some college-level courses with a focus on business and/or sales preferred.
- Experience – Work experience in customer service and retail sales preferred. Work history with inside sales and/or packaging a plus.
- Proficiency in English required. Proficiency in English and Spanish preferred.
- Dependable, eager, self-directed with the ability to multitask and take on additional responsibilities.
Basic Skills
- Communicate effectively - both written and verbal - in a timely manner
- Computer literacy with a good aptitude in learning new programs/systems
- Detail oriented and proficient in math/numbers
- Customer-centric - excelling at fostering customer satisfaction
- Adept at communicating with other departments within Do-It Corporation
This position works with our domestic sales teams and may also be involved in some marketing activities as well as serving as back-up for the receptionist.
Hours – 8:30am to 5pm Monday thru Friday
Location - 1201 Blue Star Hwy., South Haven, MI 49090 (on-site)
Full Benefits including vacation & holiday pay, healthcare and 401(k)
www.do-it.com
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $18 - $20