What are the responsibilities and job description for the Trainer and Development Specialist position at DNV GL, USA?
DNV is seeking a dedicated and experienced Full-Time Trainer to join our team. The ideal candidate will be responsible for developing and delivering high-quality training programs, supporting the sales team, and engaging with customers to ensure their training needs are met. This role is crucial for maintaining the consistency and quality of our training services and enhancing customer satisfaction.
This position can be remote from anywhere in the Continental U.S.
What You'll Do:
- Develop Training Materials: Create, update, and maintain training content, including manuals, presentations, and online resources. Collaborate with global development team.
- Deliver Training Sessions: Conduct in-person and virtual training sessions for clients, ensuring a high level of engagement and knowledge transfer.
- Customer Engagement: Participate in customer calls to understand their training needs and provide tailored solutions.
- Sales Support: Collaborate with the sales team to assist in pre-sales activities, including course demonstrations and answering technical questions.
- Evaluate Training Effectiveness: Collect and analyze feedback from training participants to continuously improve training programs.
Onboard New Trainers: Assist in onboarding new trainers by reviewing course materials and training platforms to ensure consistency and quality.
Stay Updated: Keep abreast of industry trends and best practices to ensure training content remains current and relevant.