What are the responsibilities and job description for the Physical Therapy Front Office Coordinator position at DMOS?
As part of our Patient Registration team at our Norwalk office, you will be responsible for assisting patients with the check in process for physical therapy appointments and provide verification of services with insurance. You will play a key role in creating a welcoming environment and maintaining efficient communication with patients and providers. You are passionate about providing an outstanding experience for our patients. This is a full-time opportunity at our Norwalk Clinic, opening summer 2026.
Norwalk Clinic Physical Therapy hours will be Monday - Friday, 8am-5pm.
Here is What You Can Expect:
- Providing and obtaining necessary paperwork from patients for their physical therapy appointment.
- Communicating with patients to set up follow up and additional appointments to help them get them back to living.
- Sitting at a desk for extended periods of time working on a computer, that may seem unnatural.
What We're Looking For:
- Professional. Display a high-level of professionalism when interacting with patients and clinical staff members.
- Multi-tasker. Ability to handle multiple tasks at one time while staying organized.
- Experience. Prior experience working in a medical front office role or similar, preferred.
- Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting patients and co-workers.
- Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team.
Why DMOS?
- Consistent schedule
- Friendly, fun and dedicated peers
- Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match)
- Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)
- We celebrated 70 years of orthopaedic care in 2025!
Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living!
DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test.
Please Note: We value your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email HumanResources@DMOS.com for more questions.