What are the responsibilities and job description for the Associate Installation Technician position at DMI?
About DMI
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com
About the Opportunity
DMI, LLC is seeking an Associate Installation Technician to join us.
Duties and Responsibilities:
- Interfaces directly with customers
- Installs, tests, maintains, and repairs products such as equipment, integrated systems and subsystems, and software at the client and/or field locations
- Instructs customers in equipment operation, provides technical assistance, performs preventative maintenance, and troubleshoots equipment for malfunctions to eliminate problems in minimum time
- Installs, upgrades, and removes products, ensuring coordinated engineering field change
- Assembles, installs, and configures systems and equipment in accordance with site assessments and schematics
Qualifications
Education and Years of Experience: 1 -2 years of IT support experience; strong customer service skills
Required Skills & Certifications: CompTIA Security
Clearance Requirements: Background check required; must be eligible for Senate Office building access.
Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements: None required for this position.
Location: Capitol Visitor Center
First St NE
Washington, District of Columbia 20510
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Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
- Do What’s Right – We lead with honesty and integrity.
- Own the Outcome – We take responsibility and deliver.
- Deliver for Our Customers – We are relentless about delivering value.
- Think Bold, Act Smart – We innovate with purpose.
- Win Together – We collaborate and celebrate our success.
These values aren’t just ideals—they show up in how we support every part of your well-being:
- Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
- Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
- Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
- Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
- Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.