What are the responsibilities and job description for the Senior Product Manager - Payins Service position at dLocal?
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000 teammates from 30 different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What's the Opportunity?
We're looking for a Senior Product Manager to own the Payins Services domain — the backbone of how dLocal publishes, notifies, and reports on payment events to internal systems and external merchants.
You'll own three interconnected areas of the payins data lifecycle:
- Internal event publishing: Reliable, real-time delivery of structured payment events to downstream consumers (finance, fraud, traceability). You own delivery continuity, latency, and data integrity.
- Merchant notifications: Webhook/IPN delivery so merchants stay in sync with payment lifecycle events. You own delivery success rates, latency, and retry handling.
- Merchant reporting data: Accurate, reconciled payins and balance data powering the Merchant Dashboard. You own data freshness, consistency, and pipeline health.
This is a high-leverage role at the intersection of distributed systems, data infrastructure, and merchant experience.
\n- Own vision, strategy, and roadmap for Payins Services, aligned with the broader Payins vertical and company objectives.
- Define and drive KPIs: delivery continuity, notification latency, data freshness, reconciliation accuracy, system health.
- Lead discovery and delivery end-to-end — from merchant pain points to shipped solutions.
- Partner deeply with Engineering on event-driven systems, data pipelines, webhook infrastructure, and observability.
- Collaborate cross-functionally with Finance, Fraud, Compliance, Operations, and Merchant Experience teams.
- Drive operational excellence: reduce incidents, improve alerting, ensure graceful degradation.
- 5 years of PM experience in payments, fintech, data infrastructure, or platform products.
- Technical fluency — event-driven architectures, messaging queues, ETL pipelines, API design.
- Data-driven: comfortable with SQL and BI tools, track record of using metrics to prioritize.
- Operational mindset: reliability, latency, and error rates are first-class product concerns for you.
- Proven end-to-end ownership of complex, cross-functional product areas.
- Excellent English communication skills (written and verbal).
What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin and Youtube for more about dLocal!