Microsoft 365 Admin (Modern Workplace Specialist)

As a Modern Workplace Specialist in our global team, you have a key role in supporting, securing, and developing the DLL global workplace services that enables our business to be successful. DLL uses a broad set of Microsoft services, from Teams, Purview to Intune MDM and pretty soon also Copilot, to deliver to our 7000 user base throughout the world. To ensure self-supporting, seamless, and intuitive services, your team is constantly looking for automation and user adoption opportunities. A strong focus on professional management of our vendors and their service levels as well as data-driven continuous improvement, are key to drive our ambition to deliver a 24/7, best-in-class user experience.

Your focus will be centered around being or developing into being THE expert for your Microsoft 365 services and we will constantly give you the opportunity to grow further in knowledge and skill sets. You will be part of a team with an ambition to do the same, with a growth mindset being a key characteristic. Because of the global scale of DLL, you will be involved in (more complex, 2nd or 3rd line) end user support but also in collaborating in or leading complex worldwide changes. Practice-oriented recent experience in supporting Microsoft365 products and services on enterprise level is a must.

Find out more here about how you can unleash your full potential at DLL

• Coordinate and solve (complex) requests and incidents, from single user to major incidents.
• Coordinate and / or execute changes with a global scope.
• Execute service management activities towards Microsoft and other relevant vendors.
• Help manage risk and security on all Microsoft services, leveraging Purview and Security Portals
• Identify and execute automation and improvement opportunities.
• Be an evangelist of our services and their best practices to our DLL stakeholders.
• Stay up to speed with the newest Microsoft related Cloud technologies and developments.

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning, member development programs.
• Click this link for an overview of all the benefits in your region.

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

• Associate degree or equivalent experience
• Minimum of 2 years of experience in Microsoft 365 services support, however more senior applicants are also welcome to apply!
• Technical and service delivery experience with:
• Microsoft 365, Office 365, Teams, Viva Engage
• (Microsoft) Security products
• Mobile Device Management, Microsoft Intune
• Experience in 1 or more of the following areas are definite nice to haves:
• (PowerShell) automation
• Support of Microsoft PowerApps
• Vendor/partner management (including licensing models).
• Customer experience (UX) and proven customer-centric skill sets are a plus
• Good communicator in speech and writing in English is key (and Dutch when you will work in our Eindhoven office)

We are looking for a T-shaped person. This means the ideal candidate preferably is passionate about Modern Workplace IT and has in-depth knowledge on part of the M365 technologies but also brings good soft skills and a consultancy mindset to the table next to being an enthusiastic learner. You understand that for success you are dependent on working together with the multi-time zone global team and other teams and collaboration in multi-disciplinary projects is part of the job. The DLL environment is fun but also very fast paced with your team having responsibilities over multiple projects of various sizes at all times, working in an Agile structure, based on priority and business value. We are looking forward to meeting you!

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Desired Primary Work Location: Wayne, PA

Applicable Pay Range

$83,851.65 - $125,777.48

This position is subject to the terms of DLL’s compensation plans and policies. It is anticipated that the position will pay within the applicable pay range. The range is reflective of the desired primary physical work location and may be adjusted outside of the projected range based on geographical differentiation if the actual work location of the hired candidate differs from the desired primary location, or for other lawful reasons. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are all governed by and subject to ERISA plan documents and eligibility.

• Deadline for application: March 10th (Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website.
• LI-HYBRID
• DLL’s referral program applies
• For more information, please contact our Talent acquisition partner Bennett Mario via bennett.mario@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

US Privacy Statement