What are the responsibilities and job description for the Front Office / Medical Assistant (Bilingual Preferred) position at DLH Consulting & Psychiatric Services?
At DLH Consulting & Psychiatric Services we’re more than a psychiatric practice—we’re a collaborative care team that makes every patient feel welcomed, valued, and supported the moment they arrive. We’re hiring a motivated, detail-oriented front office/medical assistant who can keep the clinic humming while treating patients like family. Bilingual Portuguese or Spanish is a major plus.
What you’ll do
- Greet, register, and check in patients; verify insurance, collect co-pays, and review financial agreements
- Take vitals (BP, height/weight, pulse), prepare patients, order labs, and collect samples as needed
- Manage phones, scheduling, follow-ups, and day-of patient needs
- Process medical record requests, insurance claims, and billing entries with accuracy
- Maintain smooth office flow: faxes, charts, eligibility checks, co-pay plans, return appointments
- Support providers and patients with empathy and clear communication every step of the way
What we’re looking for
- Self-starter who thrives in a fast-paced clinical environment
- Strong communicator with excellent organizational and multitasking skills
- Tech-savvy and detail-oriented for records, insurance, and billing workflows
- Dependable, compassionate, and professional demeanor
- Bilingual in Portuguese or Spanish strongly preferred
Why join DLH
- Supportive, close-knit team where your work has direct impact
- Structured 90-day review with raise potential
- Opportunities to keep building clinical administrative skills
- Monday–Friday schedule (no weekends)
- Competitive starting pay based on experience
If you’re ready to grow your healthcare career in a place that values both patients and teammates, we’d love to meet you. Apply today and help us keep DLH running smoothly for every family we serve.
Pay: $19.00 - $21.00 per hour
Work Location: In person
Salary : $19 - $21