Demo

Technical Support Specialist

DLA Information Operations J6
Pensacola, FL Other
POSTED ON 4/15/2026
AVAILABLE BEFORE 4/24/2026
See below for important information regarding this job.

Qualifications:

To qualify for a Program Analyst, your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
  • Manage deployment of new hardware to the existing or additional customer base.
  • Serve as the principle technical authority for direction and decisions required to ensure project success. Develop operational test and evaluation plans.
  • Provide advice and assistance to customers, troubleshoot complex problems, and provide support in a manner that minimizes interruptions in customers' ability to carry out critical business activities.
B. Education: Applicants may not qualify for this position based on education in lieu of specialized experience.
How You

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Salary : $89,508

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