What are the responsibilities and job description for the System Engineer position at DK Consulting, LLC?
Title: System Engineer
Client: Maryland Transit Administration
DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one ‘critical resource’ to assuming responsibility for an entire IT project. We offer excellent benefits and provide exceptional employee management.
The client seeks a Systems Engineer to oversee the architecture, deployment, maintenance, and ongoing support of their enterprise IT infrastructure. This role requires a proactive problem solver who takes initiative, collaborates effectively with cross-functional teams, demonstrates continual attention to detail, and ensures the highest level of operational availability and performance. A successful candidate can rapidly adapt and learn how to operate the front and back end of new products and processes. In addition to the listed responsibilities, additional duties may be assigned as needed.
Interview mode: In person
Location: (Three days onsite, two days remote)
- 1515 Washington Blvd., Baltimore, MD
- 1 Orchard Rd., Glen Burnie, MD
- 7390 Baltimore Annapolis Blvd., Glen Burnie, MD
Duties/Responsibilities
- Create, manage and support Windows Servers, including Active Directory, DNS, DHCP, and GPOs
- Configure and implement VMware ESXi hosts and Nutanix clusters, ensuring the proper setup and integration of storage, networking, and compute resources to support a reliable and efficient virtualized infrastructure
- Monitor system health and performance metrics on VMware and Nutanix clusters, identify potential bottlenecks, and proactively address issues to maintain optimal functionality and reliability
- Track resource utilization on both VMware and Nutanix clusters to detect potential capacity constraints and address them proactively
- Offer technical support to users and IT teams on VMware and Nutanix technologies, addressing questions, resolving issues, and assisting with system operations
- Manage enterprise storage solutions, including Nutanix Files and Synology, to support business operations.
- Deploy software patches to Windows Servers and Workstations, using primarily SCCM and staging orchestration to minimize down time as much as possible.
- Work closely with the MDOT Network Operations Center (NOC), cybersecurity, and desktop support teams to resolve incidents in an efficient and timely manner
- Manage ticketing systems, ensuring prompt responses and resolution of services requests.
- Support print server administration, ensuring seamless printer deployment and troubleshooting
- Maintain Veeam Backup and replication, conducting consistent testing and validation of backup and disaster recovery procedures to confirm readiness for potential incidents
Minimum Qualifications
- Eight (8) years of experience providing support to IT systems, including day-to-day operations, monitoring, and problem resolution
- Strong understanding of computer hardware, operating systems (e.g., Windows, Linux), networking protocols, and server administration
- Proficiency with Windows and Linux Servers, including Active Directory (AD), GPOs, DNS, and DHCP
- Deep understanding of VMware virtualization technologies (ESXi, vCenter, vSAN, VSphere) and Horizon VDI administration
- Strong knowledge of backup solutions, particularly Veeam Backup & Replication
- Experience managing Synology NAS and enterprise storage environments
- Familiarity with SCCM for endpoint management, software deployments, and patching
- Understanding of networking fundamentals, including VLANs, routing and firewalls
- Understanding of Nutanix hyperconverged infrastructure (HCI) architecture and management tools (Plus but not required)
- Install, configure, and administer Dynamic Environment Manager (Plus but not required)
- Install, configure, and administer Horizon Connection Server (Plus but not required))
- Ability to work well in a team and effectively communicate technical information
- Experience with data protection and disaster recovery solutions
- Ability to work overtime during critical peaks
Education: Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline
*No Visa restrictions*