Field Compliance Inspector - Phoenix, AZ

Title: Field Compliance Inspector

Reports To: Field Project Manager

Department: Field Operations

Position Status: Salary Exempt

About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary:

The Field Compliance Inspector is responsible for conducting standardized, high-quality inspections with an emphasis on Quick-Inspect sites which are commercial properties with smaller physical footprints. This role ensures that all inspection criteria are met with precision and consistency, while optimizing time on site due to the efficient layout and scale of the properties.

What You'll Do:

• Perform scheduled inspections at designated get it Quick-Inspect sites, following standardized checklists in support of Service Agreements.
• Exercises independent judgment in evaluating site compliance, interpreting inspection criteria, and determining appropriate follow-up actions.
• Plays a critical role in ensuring operational compliance and service quality, directly supporting the company’s contractual obligations and customer satisfaction goals.
• Maintain a strong understanding of inspection criteria and company standards to ensure quality delivery of services and compliance with scope of work across all inspection points.
• Document findings accurately using digital tools and submit reports in a timely manner.
• Uphold a high level of professionalism and customer service when interacting with site personnel.
• Works closely with the Field Project Manager and District Manager(s), communicating any issues, risks or follow-up needs.
• Must respond with a sense of urgency to escalations and customer requests.
• Perform site inspections for weather events, during winter storms or post hurricanes.
• Manages time to accomplish set KPIs, including an assigned weekly goal of scheduled inspections.
• Support insurance claim investigations as needed and requested by the company.
• Other duties as assigned by management.

What You Need:

Qualifications:

• Bachelor’s degree preferred and/or Relative Experience; HS Diploma or GED required.
• Embraces technology. Experience using smart applications like an iPad or iPhone is a plus.
• Valid Driver’s License; must provide own vehicle.
• Possesses and demonstrates a proactive, entrepreneurial work style; able to work independently.
• Strong attention to detail and ability to follow standardized procedures.
• Excellent time management and organizational skills.
• Proficient with digital apps and documentation.
• Comfortable driving long distances to reach customer locations. Some overnight travel may be required.
• Demonstrates a sense of urgency when dealing with customer issues.
• Excellent verbal and written communication skills with experience conveying information.
• Aligned to organization goals.
• Ability to manage the stress of a fast-paced environment.
• Ability to meet the in-person requirements of the team and/or business needs.

Position Demands:

• Significant on-site activity required (90%).
• Comfortable working in a fast-paced, field-based environment.
• Extensive outdoor activity while performing site inspections all seasons to include working/driving in inclement weather.
• Extended hours required during peak workloads or special projects.
• Expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests.

What You'll Get:

At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. 

Some of our many benefits include:

• Health, dental and vision coverage on day 1.
• Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
• Paid Primary and Secondary Caregiver leave.
• Employee Assistance Program to assist with everyday challenges.
• Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.