What are the responsibilities and job description for the SAP EDI Analyst (Remote) position at DivIHN Integration Inc.?
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
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Title: SAP EDI Analyst (Remote)
Location: Remote - Candidates local to Corning, NY or Charlotte, NC preferred. However, candidates in all US locations may be considered (with a strong skill set). Must be willing to support EST hours.
Location: Remote - Candidates local to Corning, NY or Charlotte, NC preferred. However, candidates in all US locations may be considered (with a strong skill set). Must be willing to support EST hours.
Duration: 12 Months with possibility of extension based on demand.
Schedule: Monday - Friday 8 AM - 5 PM EST (Some OT may be anticipated in this operational support role. Approval would be required prior to any OT work)
Schedule: Monday - Friday 8 AM - 5 PM EST (Some OT may be anticipated in this operational support role. Approval would be required prior to any OT work)
Travel: Up to 5% - Local candidates may be required for onsite meetings/workshops, as needed. Advance notice would be provided.
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered
Position Summary
The SAP EDI Analyst is a key member of the client's IT SAP SC Execution team, responsible for supporting Electronic Data Interchange (EDI) operations that enable Commercial, Supply Chain, and Global Sourcing & Materials (GSM) processes. This role supports the day-to-day operation of the client's SAP EDI environment, including coordination with IBM Sterling, trading partner support, and close partnership with IT integration, SAP operations, and business teams. The position focuses on operational support, transaction monitoring, issue resolution, trading partner onboarding support, and continuous improvement of EDI processes to help ensure reliable data exchange across critical business activities. Day-to-day activities include exchanging purchase orders and invoices between business partners. Responsible for monitoring file transactions and coordinating with internal commercial teams to resolve issues. Heavy focus on monitoring, operational support, troubleshooting, issue resolution, and handling support tickets. Mapping experience is not mandatory; however, knowledge of mapping concepts is preferred.
Key ResponsibilitiesEDI Operations Support
• Support day-to-day EDI operations across Client’s SAP ECC EDI environment
• Monitor EDI transaction activity and help ensure reliable processing, high availability, and timely issue resolution
• Support the IBM Sterling environment in coordination with internal IT teams, service providers, and relevant partners
• Enter and track requests related to IBM Sterling support and services
• Help monitor service performance, incidents, and resolution progress with vendors and support teams
• Assist with maintenance of EDI workflows, transaction visibility, and operational documentation
• Support adherence to EDI standards, including ANSI X12 and EDIFACT, where required
• Partner with commercial and integration teams to support accurate data flow between backend systems and EDI interfaces
Trading Partner and Process Support
• Support onboarding and maintenance of customer and supplier trading partners
• Help coordinate testing, validation, and implementation of new or updated EDI connections
• Assist in resolving transaction exceptions involving orders, forecasts, ASNs, invoicing, and procurement-related messages
• Work with Commercial, Supply Chain, and GSM stakeholders to understand operational issues and support resolution
• Help translate business needs into functional support requirements and coordinate with technical teams as needed
Qualifications
Education & Experience
• Bachelor’s degree in Information Technology, Computer Science, Supply Chain, Business, or a related field (minimum)
• 3 years of hands-on EDI experience (minimum required) 5 years (preferred), preferably in manufacturing or supply chain-intensive environments
• Experience supporting EDI transactions and integrations for telecommunications business partners preferred
• Experience supporting order, shipping, invoicing, and procurement processes
• Ability to collaborate effectively across business and IT teams
• Experience with IBM Sterling VAN preferred
• Familiarity with ERP systems used in manufacturing and distribution, specifically, hands-on experience with SAP
Technical Skills
• Strong understanding of EDI standards, especially ANSI X12; EDIFACT
• Familiarity with integration concepts and data exchange formats, including XML, flat files, APIs, middleware, and backend system interfaces
• Experience supporting transaction sets such as 850, 855, 810, 824, 852, 856, 861, 754, 940, 944, 846, 945, and 947
• Experience with mapping validation, testing, and transaction troubleshooting
• Ability to analyze transaction failures, identify patterns, and support issue resolution
• Ability to define mapping logic and generate pseudocode for EDI mapping implementation
Soft Skills
• Strong analytical and troubleshooting skills
• Detail-oriented with a strong focus on operational accuracy
• Clear communication skills and ability to work effectively with business and technical stakeholders
• Strong team orientation and willingness to coordinate across functions
• Ability to manage multiple priorities in a fast-paced support environment
• Continuous improvement mindset with a focus on reliable operations
Success Indicators
• Reliable EDI transaction processing with minimal disruption
• Timely identification and resolution of EDI issues and exceptions
• Effective support for trading partner onboarding and maintenance
• Strong working relationships with Commercial, Supply Chain, GSM, and IT teams
• Improved transaction visibility, reduced manual intervention, and stronger operational discipline
• Consistent support of EDI enhancements aligned with business needs
Interview Process: One Round Video Interview with Direct Manager
About us:
DivIHN, the ''IT Asset Performance Services'' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.