What are the responsibilities and job description for the Medical Receptionist position at Diversity Family Health?
Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will serve as the first point of contact for patients, providing exceptional front desk support and ensuring smooth clinic operations. Your energetic approach and excellent communication skills will help create a welcoming environment while managing administrative tasks efficiently. You will handle patient scheduling, insurance verification, medical record management, and coordinate with clinical staff to support quality patient care. This position offers an exciting opportunity to be part of a fast-paced healthcare setting where your organizational skills and medical knowledge make a meaningful difference every day.
Duties
- Greet patients warmly and professionally, ensuring a positive first impression
- Schedule appointments accurately using EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or Optimantra
- Verify insurance coverage and perform insurance eligibility checks for Medicare, Medicaid, and private plans
- Collect and process payments, including medical collections and billing procedures
- Manage patient check-in/check-out processes, including documentation review and data entry
- Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately
- Assist with intake procedures, including collecting medical history and updating care plans
- Ensure compliance with HIPAA regulations by safeguarding patient information and handling sensitive documentation securely
- Support medical coding activities by understanding CPT (Current Procedural Terminology), ICD-9/10 coding standards, and medical terminology
- Organize filing systems for medical records, ensuring easy retrieval and confidentiality
- Coordinate with clinical staff on appointment scheduling, follow-ups, and care coordination
- Perform clerical duties such as typing reports, managing office supplies, and supporting office management tasks
- Prior clinic or healthcare office experience is highly preferred
- Knowledge of HIPAA compliance standards related to patient privacy and documentation review
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
Diversity Family Health Values:
1. Always patient-centered
2. Always respectful
3. Always inclusive
4. Always community focused
Please check us out at www.DiversityFamilyHealth.com
Medical Specialties:
- Primary care, HIV specialty care, LGBTQ care, gender-affirming care
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Share more about your experience working in a medical or clinical environment.
Work Location: In person
Salary : $20