What are the responsibilities and job description for the Medical Receptionist Rogers, AR position at Diversity Family Health?
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www.diversityfamilyhealth.com
New location coming soon.
Bilingual is a plus.
Position Summary: To provide effective, efficient and appropriate services to DFH patients in order to serve the community’s healthcare needs.
Supervision Exercised: Provides team leadership to Clinical Staff
Position Responsibilities:
- Medical insurance
- Operate multi-line telephone system; answer, screen and forward calls, providing information, taking messages, review voicemails, and scheduling appointments.
- Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with invoices and other documents.
- Hear, resolve, and forward complaints from customers and public to the appropriate person.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Analyze data to determine who would best answer a question from a customer or member of the public.
- Provide information about establishment such as location of departments or offices, employees within the organization, or services provided.
- Medical Records, medical Referrals
Skills
- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Possess call handling and administrative skills
- Good communication skills
- Ability to reason, problem solve and think outside the box
- Multi-task a variety of issues
- Good organization skills and can prioritize tasks
- Proficient in Microsoft Office programs
- Good attention to detail
- Reliable/dependable
- Flexible and adaptable to changes in environment and industry
- Team Player; work well with others
Minimum Requirements: Ability to perform each position responsibility satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential.
Education and/or Experience:
- Must have a high school diploma, college degree preferred, not required.
- Six months to one-year related experience and/or training; or equivalent combination of education and experience.
- Good communication skills
- Flexible and adaptable to changes in environment and industry Ability to reason, problem solve and think outside the box
- Multi-task a variety of issues
- Good organization skills and can prioritize tasks
- Proficient in Microsoft Office programs
- Good attention to detail
- Reliable/dependable
- Flexible and adaptable to changes in environment and industry
- Team Player; work well with others
Special Requirements:
- Must be willing to travel between DFH health centers. Must be willing to work evening hours and weekends if necessary.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $17
