What are the responsibilities and job description for the Installation Technician-Rochester, NY position at Diversified?
At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.
Our dedicated teams craft solutions experienced by millions every day including:
Job Summary
The installation technician is responsible for performing a wide variety of installation duties on
technology projects for our clients. This position is the key field position for the bulk of the
actual work that gets done in our clients buildings. The install tech needs to coordinate with
project management, field superintendents and others to fully understand their role on
specific projects. They interpret our drawing packages to create the basis of the finished
systems. This installation can include displays, projectors, loudspeakers, microphones,
equipment racks, etc. Will also provide advice and guidance to Associate Installation
Technicians as necessary.
Primary Duties And Responsibilities
modifications on site as necessary to complete the project
overtime for extended periods to meet fabrication deadlines
daily feedback to Project Manager, or Site Superintendent.
Complexity
This level of technician will be responsible for performing tasks on clients job sites with little
supervision. On smaller projects this position may be responsible for the coordination with
clients, contractors and subcontractors.
Decision Making Authority
This position is often alone on the job sites and requires making good judgement about
decisions that need to be made. In general the project manager and a site supervisor are
available to answer questions. This position requires good diplomacy in working with our
clients and other key stakeholders on the job sites.
Physical Demands
Physical Working Environment:
The physical demands described here are representative of those that may be met by an
employee. The employee may be exposed to construction site conditions on a regular
basis. Employee will be responsible for their safety while on job sites and to comply with all
safety regulations in place by the GC. Use of PPE is usually required on job sites. The
employee can typically spend at least 60% of their time on their feet and be required to
mobile around the construction site. The employee must have the ability to occasionally
climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction
areas. The individual is regularly required to use keyboards, test equipment and controls
required for SI installation projects. Specific vision abilities required for this job include close
vision, distance vision, peripheral vision and depth vision. When not on construction sites,
the employee will experience normal office conditions and be required to use office
equipment such as computers, peripherals, etc.
Travel
Frequent travel by car and occasional airplane trips are required. Employee must possess a
valid driver’s license in their state of residence. Employee will be required to use their own
vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job
sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote
travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis.
Education/Certifications
Job Qualifications:
Required/Desired Knowledge, Experience And Skills
Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at careers@onediversified.com.
Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
Our dedicated teams craft solutions experienced by millions every day including:
- Fostering communication and collaboration within multi-national companies worldwide
Job Summary
The installation technician is responsible for performing a wide variety of installation duties on
technology projects for our clients. This position is the key field position for the bulk of the
actual work that gets done in our clients buildings. The install tech needs to coordinate with
project management, field superintendents and others to fully understand their role on
specific projects. They interpret our drawing packages to create the basis of the finished
systems. This installation can include displays, projectors, loudspeakers, microphones,
equipment racks, etc. Will also provide advice and guidance to Associate Installation
Technicians as necessary.
Primary Duties And Responsibilities
- Possess all skills from Associate Install Technician and most skills from the
modifications on site as necessary to complete the project
- Physical installation of a wide variety of technology into a wide variety of locations.
- Execute a wide variety of cabling terminations for all wire and connector types and
- Support the preparation of equipment racks for staging of equipment wire lacing
- Able to read and understand functional design drawings as well as cable riser
- Able to assist in the mounting of base build equipment such as monitor mounts,
- Provide a consistent level of technical performance as well as flexibility in work
overtime for extended periods to meet fabrication deadlines
- Able to complete assignments in accordance with or better than established task
daily feedback to Project Manager, or Site Superintendent.
- Able to build and wire custom designs from engineering drawings.
- Fiber optic cable handling, installation termination and testing.
- Can print and make minor corrections to cable labels.
- Maintain an organized work environment specifically orderliness and cleanliness of
- Responsible for maintaining their toolkit, company vehicles and installation
- Responsible for maintaining their personal licenses, certifications and
- Maintain daily record of time worked on specific projects for timesheet entry and
Complexity
This level of technician will be responsible for performing tasks on clients job sites with little
supervision. On smaller projects this position may be responsible for the coordination with
clients, contractors and subcontractors.
Decision Making Authority
This position is often alone on the job sites and requires making good judgement about
decisions that need to be made. In general the project manager and a site supervisor are
available to answer questions. This position requires good diplomacy in working with our
clients and other key stakeholders on the job sites.
Physical Demands
Physical Working Environment:
The physical demands described here are representative of those that may be met by an
employee. The employee may be exposed to construction site conditions on a regular
basis. Employee will be responsible for their safety while on job sites and to comply with all
safety regulations in place by the GC. Use of PPE is usually required on job sites. The
employee can typically spend at least 60% of their time on their feet and be required to
mobile around the construction site. The employee must have the ability to occasionally
climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction
areas. The individual is regularly required to use keyboards, test equipment and controls
required for SI installation projects. Specific vision abilities required for this job include close
vision, distance vision, peripheral vision and depth vision. When not on construction sites,
the employee will experience normal office conditions and be required to use office
equipment such as computers, peripherals, etc.
Travel
Frequent travel by car and occasional airplane trips are required. Employee must possess a
valid driver’s license in their state of residence. Employee will be required to use their own
vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job
sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote
travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis.
Education/Certifications
Job Qualifications:
- High school or GED equal
- AVIXA CTS Certification is desired.
- 2 years as an associate technician and/or fabrication technician or related
- Must have a valid drivers license and adhere to our insurance requirements
- OSHA 30 Certificate is highly desired. (NYC OSHA30 is desired)
- Other relevant certifications may be required or preferred based on the technology
Required/Desired Knowledge, Experience And Skills
- Familiarity with a wide range of audio, video and networking equipment
- Knowledgeable of low voltage electrical concepts
- Possess basic carpentry and/or installation skills
- Proficient use and safety with power tools
- Good verbal communication skills and good customer service skills.
- Ability to diagnose, troubleshoot and resolve technical problems
Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at careers@onediversified.com.
Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.