What are the responsibilities and job description for the Salesforce Consultant position at Diversified Technology, Inc.?
DTI has an immediate Salesforce Consultant role.
Location: Columbus, OH (Onsite)
Employment Type: W2 Only
This role will be responsible for overseeing Salesforce design, development, integration, testing, deployment, and operational readiness activities while coordinating closely with internal stakeholders and third-party implementation partners.Required Qualifications
- Currently authorized to work in the United States as a .
- Minimum 7 years of experience in Salesforce solution delivery, including design, configuration, development, and integration activities.
- Proven experience leading Salesforce implementations in complex, multi-vendor enterprise environments.
- Strong expertise with:
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Marketing Cloud
- Salesforce Data Cloud / Data 360
- Salesforce Lightning Platform
- Apex Development
- Experience with MuleSoft, RESTful APIs, and middleware integration platforms.
- Familiarity with DevSecOps methodologies, CI/CD pipelines, automated testing, and code quality tools.
- Strong understanding of Salesforce security models, role-based access control, and compliance standards.
- Experience managing Salesforce testing activities including Unit Testing, SIT, UAT, Regression Testing, and Performance Testing.
- Experience using Jira, qTest, and Agile delivery frameworks.
- Excellent communication, leadership, and stakeholder management skills.
Preferred Qualifications
- Bachelor''s degree in Computer Science, Information Technology, Business Administration, or related field.
- Salesforce Certifications such as:
- Salesforce Administrator
- Platform Developer I/II
- Sales Cloud Consultant
- Salesforce Technical Architect
- Experience supporting utility or energy industry transformation programs.
- Experience integrating Salesforce with SAP, MuleSoft, contact center technologies, and enterprise API architectures.
- Experience with Salesforce Einstein and AI-enabled Salesforce capabilities.
- Experience with enterprise data migration and master data management initiatives.
- Knowledge of change management and user adoption best practices.
Key Responsibilities
- Lead Salesforce solution delivery for Customer Contact Management (CCM) initiatives.
- Oversee implementation and integration of:
- Salesforce Energy & Utilities Cloud
- Salesforce Marketing Cloud
- Salesforce Data Cloud / Data 360
- Related Salesforce platform solutions
- Manage design, configuration, customization, and integration activities across internal and external teams.
- Guide Unit Testing, SIT, UAT, Regression, and Performance Testing efforts.
- Coordinate with vendors and implementation partners to ensure successful delivery of Salesforce solutions.
- Support deployment, cutover, hypercare, and knowledge transfer activities.
- Ensure Salesforce security roles, access controls, and compliance requirements are properly designed and implemented.
- Drive Salesforce DevSecOps practices, including CI/CD automation, code quality reviews, and security validation.
- Facilitate collaboration across business and technical workstreams to ensure seamless integration with enterprise systems.
- Support training, adoption, and organizational change management initiatives.
- Establish monitoring and operational support standards for Salesforce environments.
- Participate in governance, status reporting, risk management, and issue resolution activities.
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Marketing Cloud
- Salesforce Data Cloud / Data 360
- Salesforce Lightning Platform
- Apex Development
- Salesforce Administrator
- Platform Developer I/II
- Sales Cloud Consultant
- Salesforce Technical Architect
- Salesforce Energy & Utilities Cloud
- Salesforce Marketing Cloud
- Salesforce Data Cloud / Data 360
- Related Salesforce platform solutions
Salary : $70 - $80