What are the responsibilities and job description for the ServiceNow Dev position at Diversified Systems, Inc.?
ServiceNow Developer
Hybrid (Onsite 2 days/wk, or as needed)
Local candidates only!
Description
DSI is searching for a ServiceNow Developer who will be responsible for collaborating with commonwealth personnel and across the Office of Administration bureaus, System Specialists, SMEs, and Suppliers. The Product Specialist will work closely with Process Owner, Business Analysts, ServiceNow Administrators, and other ServiceNow Developers within the bureau. Certification by ServiceNow as a ServiceNow Certified Developer is preferred but not a mandatory requirement.
Responsibilities
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.
Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.
Hybrid (Onsite 2 days/wk, or as needed)
Local candidates only!
Description
DSI is searching for a ServiceNow Developer who will be responsible for collaborating with commonwealth personnel and across the Office of Administration bureaus, System Specialists, SMEs, and Suppliers. The Product Specialist will work closely with Process Owner, Business Analysts, ServiceNow Administrators, and other ServiceNow Developers within the bureau. Certification by ServiceNow as a ServiceNow Certified Developer is preferred but not a mandatory requirement.
Responsibilities
- Design, develop, and implement ServiceNow applications and integrations.
- Customize core applications such as Incident, Problem, Change, Request, and CMDB.
- Develop and maintain custom applications/modules using ServiceNow Studio.
- Create workflows, business rules, client scripts, UI policies/actions, and automated tasks.
- Integrate ServiceNow with third-party tools via REST/SOAP APIs and MID Server.
- Collaborate with Business Analysts and stakeholders to gather and clarify requirements.
- Develop reports, dashboards, and performance analytics widgets.
- Perform code reviews, unit testing, and maintain code quality and security.
- Maintain documentation on configurations, customizations, and system architecture.
- Documents all work for future reference.
- Able to work in a team environment.
- Able to communicate effectively orally and in writing.
- Participate in Agile/Scrum development cycles and sprints.
- Bachelor's degree in computer science, Information Systems, or related field.
- 5 years of hands-on ServiceNow development experience.
- Strong knowledge of JavaScript, Glide API, and ServiceNow scripting best practices.
- Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).
- Familiarity with Agile/Scrum methodologies.
- ServiceNow Certified System Administrator (CSA) is required.
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Certified Implementation Specialist (CIS- ITSM, HRSD, Discovery).
- Experience with Automated Test Framework (ATF).
- Exposure to ServiceNow App Engine and Flow Designer.
- Understanding of CMDB and Discovery.
- Knowledge of Employee Service Portal and custom widget development.
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.
Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.
