Financial Planning Assistant/Associate

A Financial Planning Assistant provides administrative and operational support to financial advisors, helping them prepare for client meetings and manage client accounts. A successful candidate is highly organized, detail-oriented, and has strong communication skills to assist clients with their financial needs. The ability to multi-task is a must.

RESPONSIBILITIES

• Client service: Respond to client inquiries, resolve issues, develop and maintain exceptional relationships with clients
• Client support: Act as a key point of contact for clients, answering questions, resolving service requests, and maintaining a high level of customer service.
• Meeting preparation: Prepare and process paperwork for client meetings, including new account forms, investment reports, and other necessary documents.
• Data entry and analysis: Gather and input confidential client data into the client relationship management (CRM) system.
• Workflow management: Assist with the firm's financial planning workflow, tracking and following up on pending business and client requests to ensure timely completion.
• Operational support: Help with opening/closing of accounts, account transfers and client requests, assist in the day-to-day operations of client account needs
• Compliance: Adhere to all legal and regulatory requirements, ensuring that client information is handled responsibly and confidentially. Help process monthly compliance requirements for the firm.

QUALIFICATIONS

• Education: A bachelor's or associate's degree in finance or related area; or equivalent experience
• Experience: Previous experience in the financial services, insurance, or investment industry is highly desirable.
• Technical skills: Proficiency with Microsoft Office Suite. Experience with CRM is preferred.

Key traits

• Detail-oriented: Meticulous attention to detail is critical for accurate data entry and paperwork processing.
• Organizational skills: The ability to effectively manage time, organize files, and prioritize tasks in a fast-paced environment is a must.
• Communication skills: Strong verbal and written communication is necessary for professional client and team interaction.
• Ethical standards: The ability to handle sensitive and confidential information with discretion and maintain high ethical standards is required.
• Team player: The capacity to work cooperatively and effectively with others to achieve team and firm goals, as well as the ability to work independently.