What are the responsibilities and job description for the Regional Business Office Consultant - post-acute position at Diversicare Healthcare Services - Birmingham, AL?
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.
If you wish to make a difference in the lives of our patients and residents, APPLY NOW!
Full Time Benefits include:
- Medical/Dental/Vision
- Excellent 401k plan
- Tuition Reimbursement
- Vacation, Holiday, and Sick Time
- Long and Short Term Disability
- Employee Assistance Program
- Life Insurance
- Referral Bonuses
- DiversICARE - employee hardship fund
- Pay advancement program - OnShift Wallet
Diversicare provides post-acute care services to patients and residents at 48 skilled nursing and long-term care centers in five states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.
It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”
We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.
Our culture of impassioned service delivery is the Diversicare Difference.
#BSC123
- Responsible for providing guidance and direction to the facility business office staff on specific tasks related to the revenue cycle process
- Referral and Eligibility processing
- Application and follow-up with the Medicaid application process and discussion with residents’ families to ensure timely filing of Medicaid applications where necessary.
- Prepare reports at month end of Private Pay and MDP accounts that need follow up and distribute to facilities in preparation for the monthly facility A/R review call.
- Schedule and conduct the A/R review calls with the facilities, offering guidance and next steps for any accounts in question. Include RVP, Sr. Director of A/R, Bookkeeper, VP of Revenue Cycle and Administrator on calls.
- MDS dependencies on the billing process in AHT
- Triple Check procedures
- Ensure facilities are keeping up all necessary administrative documents, certifications prior to Medicare Part A, Part B, and Managed Care billing.
- Ensuring Billing Notes are updated in AHT related to resident billing status (Medicaid Pending status)
- Provide assistance with identification of a residents’ “next” payer source and ensure the facility business office is adequately prepared to provide a seamless transition for the resident to the new payer source without financial interruption
- Assist facility with Month-end closing process
- Keep current with state billing guidelines and requirements for all payer types
- Assist with month-end bad debt estimation for Accounting
- Responsible for working with the facility to ensure resident trust funds are handled in accordance with State regulation and company policy and properly maintained in AHT.
- Responsible for conducting semi-annual internal audits related to the facility business office to verify the accuracy and completeness of information maintained by the facility business office staff.
Qualifications:
- College degree preferred. Minimum of two years college level accounting or equivalent experience.
- Previous long term care experience mandatory; preferably in a multi-facility long term care environment.
- In depth working knowledge of Medicare and Medicaid programs required.
- Excellent communication skills a must; both written and oral to allow for teaching and training of facility staff.
- Excellent organization and analytical skills are required.
- Ability to handle multiple tasks and meet monthly/weekly reporting deadlines.
- Travel between facilities in N. Texas required.
(EOE)