What are the responsibilities and job description for the Lost Mine Ride Attendant position at Diverse Concepts, LLC?
Position Summary:
The Ride Attendant is responsible for providing guests with a fun, clean and safe ride experience.
Principal Duties & Responsibilities
• Greets and initiates conversation with guests. Takes initiative to answer guest questions and/or resolve guest complaints.
• Collects money and/or scans ride cards.
• Maintains cleanliness and safety of ride and surrounding work area.
• Tests equipment daily before opening rides to guests.
• Ensures children are the appropriate height and age to ride.
• Enforces ride restrictions and recommendations to ensure safe operation of the ride.
• Assists guests, as trained, with loading and exiting the ride, particularly small children and guests with disabilities.
• Ensure guests are correctly secured by pulling down on safety bars, buckling seat belts, and/or securing harnesses prior to placing the ride in motion.
• Follows Standard Operating Procedures at all times.
• Explains safety and evacuation procedures to guests when necessary.
• Inspects ride for wear and tear; reports findings to Rides Supervisor on Duty.
• Keeps eyes on the ride at all times when it is in motion.
• Removes disorderly or sick guests from the ride.
• Follows all SMOWI handbook policies.
• Other duties, as assigned.
Knowledge, Skill and Ability Requirements:
• Must be customer service oriented.
• Must have a positive attitude and high energy level.
• Able to multi-task and maintain composure in pressure situations.
• Able to be punctual and maintain regular attendance.
• Able to work evenings, weekends, and holidays.
• Able to climb.
• Able to sit or stand for up to 12 hours.
• Able to operate a two-way radio.
• Able to lift up to 30 pounds.
• Able to bend, twist, push, pull, stoop and reach.
• Able to maintain personal hygiene standards.
• Able to get along with coworkers, work cooperatively and resolve conflicts.
• Able to work outdoors in all temperatures and conditions.
• Able to tolerate a fast paced work environment.
Education & Experience Requirements:
• Must be at least 18 years of age.
• High school diploma or equivalent.
