What are the responsibilities and job description for the Computer Operator/Help Desk Tech position at Diverse Business Systems, Inc?
Now Hiring: Computer Operator/Help Desk Tech (On-Site | Full-Time) Salary: up to $50,000/year
Richmond, VA
Diverse Business Systems, Inc. (DBS) is seeking a skilled and detail-oriented Computer Operator/Help Desk Technician to join our on-site team in Richmond, Virginia. This role is critical to supporting computer systems and networks that ensure reliable, secure, and efficient operations.
If you are passionate about technology, enjoy solving problems, and thrive in a team-focused environment, we’d love to hear from you!
About the Role
As a Computer Operator/Help Desk Tech, you will support daily IT operations, resolve technical issues, and assist with system maintenance in a secure, mission-driven environment. You’ll work closely with leadership and technical teams while contributing to operational and project-based initiatives.
✅ What You’ll Do
- Provide technical support and assist with testing of integrated computer systems
- Manage and prioritize assigned support tickets efficiently
- Communicate clearly with peers and leadership in a collaborative environment
- Transition smoothly between daily operations and project tasks
- Follow established SOPs and guidance from contract and government leadership
- Adapt to evolving technologies, systems, and policies
- Operate and support hardware, software, and mass storage systems
- Assist with installation, maintenance, and tuning of operating systems and automation tools
- Support communications and computer systems under supervision
- Travel locally using personal vehicle or company transportation, as needed
What We’re Looking For
- One active DoD 8570 IAT Level II or III certification, such as:
- Security CE, CASP CE, CCNA Security, CySA , GSEC, SSCP, CISSP (or AA), and others
- DLA CE Certification (Help Desk Tier II & III) — obtainable on first day of work
- Active DoD Secret Clearance or ability to obtain one
- Strong organizational and time-management skills
- Excellent communication and customer service abilities
- Willingness to work on-site in Richmond, VA
Why Join DBS?
We offer a competitive benefits package and the opportunity to work on impactful government programs in a supportive and professional environment.
✔️ Full Benefits Package
✔️ Career Development Opportunities
✔️ Stable Federal Contract Work
✔️ Collaborative Team Culture
Equal Opportunity Employer
Diverse Business Systems, Inc. is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on protected characteristics.
Ready to grow your IT career? Apply today and join the DBS team!
Salary : $45,000 - $50,000