What are the responsibilities and job description for the Sales Support Specialist position at Divelement?
We are seeking a Sales Support Coordinator to support our Emerging Technology team in driving client success and sales growth. This role is ideal for someone who is detail-oriented, highly organized, and thrives in a fast-paced consultancy environment. You’ll play a critical part in ensuring smooth operations across sales activities, client documentation, staffing coordination, and CRM accuracy, while collaborating with multiple teams to deliver excellent client experiences.
If you’re looking to gain exposure across sales, delivery, and client success while building a growth path toward more strategic responsibilities, this opportunity is for you!
HOW WE WORK
We are a remote-first, cross-functional team focused on building high-quality software through collaboration, agility, and innovation. Our approach emphasizes:
✅ Daily accountability and transparent communication.
✅ Client-first mindset with attention to detail.
✅ Cross-team collaboration for smooth handoffs and delivery.
✅ Agile methodology with short, iterative cycles.
TasksWHAT YOU’LL DO
🗂️ Coordinate Sales Activities – Manage pipeline tasks, schedule sales calls, and track follow-ups with net new and existing clients.
📝 Client Acumen – Join client calls to capture requirements, scoping needs, requisitions, and action items.
👥 Cross-Collaborate Staffing Requirements – Work with internal teams to ensure projects are staffed appropriately.
📄 Support Client Agreements – Draft, update, and maintain service agreements, ensuring accuracy and timely delivery.
📊 Maintain CRM Accuracy – Keep detailed records of opportunities, client interactions, contracts, and pipeline updates.
🤝 Collaborate Across Teams – Partner with Sales, Solutions, Delivery, and Leadership for smooth client handoffs.
📌 Track & Report Metrics – Monitor lead generation, meetings booked, and pipeline health.
🌱 Growth Path – Over time, take on responsibilities for identifying upsell, cross-sell, and renewal opportunities.
Requirements✅ 3 years of experience in sales support, client services, or business operations.
✅ Strong organizational skills with proven ability to manage multiple priorities.
✅ Excellent written and verbal communication in English (C1 level or above).
✅ Experience with CRM tools (HubSpot, Salesforce, or similar).
✅ Strong attention to detail and ability to document client requirements accurately.
✅ Proactive mindset with the ability to work independently and collaboratively.
✅ Familiarity with emerging technologies or consultancy environments.
BenefitsWHAT WE OFFER
💲 USD Salary Compensation
🌍 100% Remote Work – Work from anywhere!
📈 Exposure to Emerging Tech Projects – Collaborate with teams building innovative solutions.
🚀 Career Growth Opportunities – Clear path to grow into client-facing and revenue-focused responsibilities.
🤝 Supportive & Agile Team Environment – Work with a collaborative, cross-functional team.
👊👊 Team Building Activities – Be part of a global community that values engagement and collaboration.
READY TO APPLY?
If you’re a detail-oriented professional excited about supporting sales growth and client success while building a career path in business operations and sales, we’d love to hear from you! Apply now and join Divelement 🚀