What are the responsibilities and job description for the Learning and Development Leader position at divcon?
About Us
Headquartered in Dallas, Texas, Divcon delivers fully integrated automation solutions nationwide that optimize performance, energy efficiency, and reliability across HVAC, lighting, power monitoring, and mission-critical systems. Leveraging advanced technologies - including Allen-Bradley PLCs, Ignition SCADA, and Delta DDC systems - we combine deep technical expertise with field-tested execution to deliver precise, scalable, and high-performance solutions.
About The Role
We are seeking an experienced Learning & Development Leader to design, implement, and oversee a comprehensive training and development program for our Field Operations team (Project Managers & Controls Technicians, systems specialists). This individual will play a crucial role in onboarding, technical training, leadership development, and process standardization, ensuring our teams are equipped to deliver excellence at scale. This is a hands-on leadership role that combines strategic design with practical delivery.
Key Responsibilities
Headquartered in Dallas, Texas, Divcon delivers fully integrated automation solutions nationwide that optimize performance, energy efficiency, and reliability across HVAC, lighting, power monitoring, and mission-critical systems. Leveraging advanced technologies - including Allen-Bradley PLCs, Ignition SCADA, and Delta DDC systems - we combine deep technical expertise with field-tested execution to deliver precise, scalable, and high-performance solutions.
About The Role
We are seeking an experienced Learning & Development Leader to design, implement, and oversee a comprehensive training and development program for our Field Operations team (Project Managers & Controls Technicians, systems specialists). This individual will play a crucial role in onboarding, technical training, leadership development, and process standardization, ensuring our teams are equipped to deliver excellence at scale. This is a hands-on leadership role that combines strategic design with practical delivery.
Key Responsibilities
- Design, implement, and continuously improve onboarding programs for all Field Operations roles.
- Develop technical training, SOPs, assessments, and playbooks to standardize best practices across job sites.
- Create and roll out leadership development programs to build our next generation of operations leaders.
- Lead in-person and virtual training sessions; coordinate field-based and on-site instruction with SMEs and team members.
- Build and manage a centralized training library (manuals, process guides, videos, SOPs, LMS content).
- Establish scalable systems to track training completion, effectiveness, and compliance.
- Partner closely with Operations leadership to align training programs with company goals, project standards, and industry best practices.
- Delegate field and travel-based training delivery while maintaining content consistency and instructional quality.
- Conduct regular needs assessments to identify and address skill gaps.
- Track and report on key training KPIs, such as: Time-to-productivity for new hires, Adoption of standardized procedures, Reduction in project escalations due to training gaps, Improved retention and engagement within Field Ops
- Collaborate with HR/Talent and other departments to ensure alignment across the full employee lifecycle.
- Over 5 years in Learning & Development, training, or related operational leadership roles.
- Experience in construction, controls, data centers, or adjacent technical/field-based industries strongly preferred.
- Demonstrated success in building training programs from the ground up—strategic and hands-on.
- Expertise in curriculum design, adult learning theory, and instructional best practices.
- Familiarity with LMS platforms, digital learning tools, and documentation systems.
- Strong leadership skills with experience managing a small team.
- Exceptional communicator and facilitator; able to connect across roles and seniority levels.
- Based in Irving, TX or willing to relocate; occasional travel to job sites expected