What are the responsibilities and job description for the Title Clerk position at DISYS?
Job Title: Process Specialist
Location: Saint Petersburg, FL 33712
Schedule: 8:00am – 4:30pm
Contract Length: 3-4 months with possibility extension or conversion
Pay Range:- $18/hr.
Job Description:
The Process Specialist , performs various DMV and Title Clerk functions and uses -specific applications. Applicants will perform duties such as assisting in-person clientele; examining vehicle titles, registrations, and other documents to determine authenticity for processing; processing titles and registrations; being able to research, advise, interpret, update, consult, collaborate, guide, and resolve problems related to FLHSMV statutes, policies, and procedures. Finally, applicants will be the lead liaison when needed.
Essential Responsibilities:
- Provide explicit feedback to Customer Support agents in a professional and positive manner
- Review errors flagged by the system and implement proper corrections
- Assist with special T&R projects from leadership on an as-needed basis
- Perform paper trailing process to identify and resolve document-related issues
Qualifications: High School Diploma or equivalent
- Strong PC skills, including basic proficiency in Word, Excel, and Outlook
- Ability to use various equipment including computers, copier, scanner, and mail opening machine
- Strong attention to detail and quality-driven
- The ability to solve problems using analytical thinking
- Excellent written and verbal communication skills
- Exceptional aptitude and flexibility towards serving and assisting others
- Skills in reading records and resolving complex issues under stressful conditions with customer records or policy interpretation
- Bi-lingual is a plus
- Comfortable dealing with public interactions with walk-in customer
Provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Job Type: Contract
Pay: $18.00 per hour
Work Location: In person
Salary : $18