What are the responsibilities and job description for the Shift Manager position at District Taco?
The Gig:
At District Taco our managers dont just manage but lead their Teams! You will be responsible for creating and maintaining a great Guest experience by ensuring that our food is prepared and served in a safe manner while maintaining our high-quality standards. You will be responsible for everything from maintaining a clean and functional service line and lobby to on the spot developing and coaching of your CTs and Team Members.
Core Responsibilities:
- Maintaining quality by monitoring staff and sampling products at various stages of production
- Enforcing District Taco's safe food handling practices using the HACCP plan
- Overseeing all aspects of food preparation
- Working to ensure that the restaurant opens and closes according to company standards
- Communicating concerns and needs with supervisors and staff
- Assessing general enthusiasm and morale to find ways to improve Team Member wellbeing
- Working towards healthy communication among team members
- Communicating clear expectations to Team Members and guiding staff to ensure prescribed goals are met
- Acknowledging positive and negative behavior through progressive discipline forms
- Monitoring hourly labor, coordinating breaks and clocking-out Team Members as needed
- Maintaining organization of storage areas to ensure rotation of goods
- Assessing needs and ordering supplies for the restaurant
- Overseeing Catering orders
- Controlling alcohol sales to ensure proper handling guidelines are met
- Ensuring that all cash is counted and logged throughout shifts
- Interacting with guests and Team Members to ensure customer satisfaction
- Resolving customer service issues if they arise
Qualifications:
- District Taco Certified Trainer
- Possesses strong skills in communication, listening, collaboration, adaptability, empathy, and patience
- Have a true passion for facilitating all of District Tacos operational procedures
- Possesses a strong knowledge of all District Tacos Team Member Policies
- Knowledge of Food Safety and health department policies
- Ability to speak, write, read, and understand the primary language(s) of the work location