Shift Manager

The Gig:

At District Taco our managers don’t just manage but lead their Teams! You will be responsible for creating and maintaining a great Guest experience by ensuring that our food is prepared and served in a safe manner while maintaining our high-quality standards. You will be responsible for everything from maintaining a clean and functional service line and lobby to on the spot developing and coaching of your CTs and Team Members.

Core Responsibilities:

• Maintaining quality by monitoring staff and sampling products at various stages of production
• Enforcing District Taco's safe food handling practices using the HACCP plan
• Overseeing all aspects of food preparation
• Working to ensure that the restaurant opens and closes according to company standards
• Communicating concerns and needs with supervisors and staff
• Assessing general enthusiasm and morale to find ways to improve Team Member wellbeing
• Working towards healthy communication among team members
• Communicating clear expectations to Team Members and guiding staff to ensure prescribed goals are met
• Acknowledging positive and negative behavior through progressive discipline forms
• Monitoring hourly labor, coordinating breaks and clocking-out Team Members as needed
• Maintaining organization of storage areas to ensure rotation of goods
• Assessing needs and ordering supplies for the restaurant
• Overseeing Catering orders
• Controlling alcohol sales to ensure proper handling guidelines are met
• Ensuring that all cash is counted and logged throughout shifts
• Interacting with guests and Team Members to ensure customer satisfaction
• Resolving customer service issues if they arise

Qualifications:

• District Taco Certified Trainer
• Possesses strong skills in communication, listening, collaboration, adaptability, empathy, and patience
• Have a true passion for facilitating all of District Taco’s operational procedures
• Possesses a strong knowledge of all District Taco’s Team Member Policies
• Knowledge of Food Safety and health department policies
• Ability to speak, write, read, and understand the primary language(s) of the work location