Position Title:  Director of Technology Operations

Reports To:      Director of Technology

Classification and Terms of Employment:  Administrative Compensation Plan (Director Level D Salary Range $87,000 - $104,000) 12-Month Contract, Exempt

General Description: Responsible for technology staff supervision, systems operations including servers, help desk, technical expertise, cybersecurity, confidentiality. They ensure compliance with district, state and national policies while fostering a collaborative environment.

Essential Functions:  

Leadership and Supervision:

• Supervise and evaluate technology staff, including help desk personnel, network and systems teams
• Foster a collaborative and high-performing team environment

Technology Operations:

• Oversee technology systems operations, including server management, migration, and maintenance
• Manage the Help Desk program to ensure a balanced workflow and timely resolution of issues
• Oversee technology purchases, ordering, and inventory management for new equipment, replacements, updates, and repairs, ensuring compliance with district standards and software specifications.
• Oversee device self-maintainer program with computer manufacturer 

Financial Management:

• Develop and monitor technology budgets and budget reports for Department, District, State, and E-Rate projects, as well as other federal projects as needed

Technical Expertise:

• Maintain in-depth technical knowledge and expertise in Google Enterprise, Microsoft Office Suite, department workflow software, Help Desk systems, and various operating systems

Cybersecurity:

• Author, implement, and update district cybersecurity plans, training programs, and compliance procedures in accordance with best practices and audit requirements
• Ensure compliance with national cybersecurity standards for K-12 systems and update systems as needed

Support and Collaboration:

• Provide support to school and district personnel with technology-related projects
• Collaborate with other departments to integrate technology effectively into educational programs

Communication and Confidentiality:

• Oversee services related to correspondence, telephone calls, customer service, and scheduling of technology-related appointments and projects
• Maintain confidentiality of student and personnel information and records

Professional Development:

• Remain current with technological knowledge and skills through networking, membership in technology associations, and pursuing professional development opportunities

Other Duties:

• Perform other job-related duties as assigned.
• Adhere to all school district policies and procedures

General Knowledge and Skills       

• Establishes and maintains productive collaborative relationships with others
• Knowledge of Cybersecurity Framework for Education best practices
• Record keeping abilities
• Meets schedules and deadlines
• Plans and organizes work
• Demonstrates knowledge of correct English grammar and usage

• Uses effective interpersonal skills with all school site stakeholders including tact, patience, and courtesy. 

Physical Requirements/Environmental Conditions:

• Occasionally requires physical exertion to manually move, lift, carry, pull or push heavy objects or materials.
• Occasional stooping, bending and reaching.
• Requires prolonged sitting or standing, and use of equipment including repetitive motions and computer eye fatigue.
• Must be able to work independently without continuous supervision.
• Must occasionally work in noisy and crowded environments, with numerous interruptions.

Qualifications:

Bachelor's degree or equivalent. Two years technology experience in an enterprise education environment. Ability to maintain files, inventories, and records. Ability to complete a variety of assignments with minimal instruction or supervision. Knowledge of and experience with computers (word processing and spreadsheets). Expertise in the areas of Google Enterprise, Microsoft Office, Help Desk, and Macintosh OS.

AN EQUAL OPPORTUNITY EMPLOYER
The Maricopa Unified School District does not discriminate on the basis of race, color, religion, national origin, sex, disability, age or sexual orientation in admission and access to its programs, services, activities, or in any aspect of their operations and provides equal access to the Boy Scouts and other designated youth groups. The Maricopa Unified School District also does not discriminate in its hiring or employment practices. The following employees have been designated to handle inquiries regarding the nondiscrimination policies:

Title IX Coordinator
Assistant Superintendent of Human Resources:
Address: 44150 W. Maricopa/Casa Grande Highway Maricopa, AZ 85138
Telephone Number: 520-568-5100
Email:tbeckett@musd20.org

Section 504/ADA Coordinator
Director of Exceptional Student Services
Address: 44150 W. Maricopa/Casa Grande Highway Maricopa, AZ 85138
Telephone Number: 520-568-5100

Applications and documentation requirements can be printed from our website at www.musd20.org 

Salary : $87,000 - $104,000