Agency Support

Agency Support Location 521 Cobbs ST, Cadillac, MI, 49601, United States Base Pay $18.68 / Hour Job Category Agency Support, Clerical Industry Public Health Employee Type Temp FT Non-Exempt Required Degree High school Maximum Experience 1 Year Description Six Month Temporary Position to provide clerical support coverage for the Counties of Wexford, Missaukee, Crawford and Kalkaska. Possible coverage in other neighboring offices. Mileage and time traveling is reimbursed. Under general supervision, utilizes in-depth knowledge of clerical support processes and policies for multiple programs to provide advanced clerical support, and serve as resource to co-workers and supervisor. Performs general office duties including responding to inquiries and needs, greeting and directing visitors, and answering telephone calls. Performs clerical support for assigned public health programs and services which requires collecting, verifying, entering, and scanning information and documents into electronic health record or database. Maintains files and records, and ensures confidentiality, integrity and accuracy according to established policies and standards. Performs clerical support for assigned programs and services which could include: a. Collecting and verifying customer information, and entering or scanning into electronic health record (EHR.) Ensures entries are complete, accurate and timely. b. Assembling forms and verifying insurance for scheduled clinic appointments. c. Entering or scanning encounter information into EHR accurately to facilitate proper billing. d. Entering applications, permits, licenses and other information into environmental health database. e. Retrieving and distributing information from databases and files to appropriate staff or authorized external contacts. f. Scheduling appointments in accordance with established policies and procedures. g. Collecting and receipting payments, balancing cash reports, preparing daily and weekly cash reports and deposits. Performs general office duties which involve: a. Providing general reception including greeting and directing visitors, answering telephones, and responding to inquiries and forwarding calls. b. Maintaining office files and records and ensuring confidentiality and integrity of information. c. Sorting and distributing mail, and applying postage to outgoing mail. d. Copying, collating, and distributing documents and materials. e. Ordering and organizing approved inventory of office supplies. May complete special projects such as data compiling and entry, filing, mailing, copying, and so forth as requested. Maintains up-to-date vaccines including flu (influenza,) in accordance with CDC guidelines: Recommended Vaccines for Healthcare Workers. Requirements High School Diploma or GED. 2. Six months to one year formal or equivalent on-the-job training in office/administrative skills, systems and equipment including standard office applications, database entries, bookkeeping, and document management. Ability to type accurately and efficiently and navigate computerized databases, and complete data entry. Interpersonal and communications skills to greet and direct clients and visitors, gather and exchange information, respond to more complex questions, and assist in orienting and training others. Ability to operate and perform routine maintenance on standard office equipment including multifunction printer, scanner, fax machine, and postage machine. Reliable transportation with valid Michigan driver’s license and certificate of insurance to travel to other locations for work, training, or meetings. Summary Why work here? As local public health, we protect and promote the highest level of health possible for the communities we serve. Our positive work culture is strengthened by our commitment to making all employees feel valued and respected. Our values: Integrity Service Oriented Health Equity Communication Community Engagement What we offer: Family-first company culture 13 Paid Holidays Paid Days Off (PDO) Personal Days Competitive Insurance – 3 options to choose from Dental and Vision MERS Retirement Plan Professional Development opportunities Employer Paid Short/Long Term Disability and Life Insurance Weeks 5-12 50% paid Maternity/Paternity leave