What are the responsibilities and job description for the Host position at Distinguished Vineyards?
We have an exciting opportunity for a Host to join the Argyle DTC team! Reporting to the tasting room manager, this role is responsible as the first and last person our guests see, the Tasting Room Host is an integral part our team, helping enable world-class customer service to all guests. This role is based in Dundee, Oregon and is a temporary, part-time hourly position, working 24 hrs a week, Friday, Saturday and Sundays.
Minimum Qualifications:
- Previous experience in a fast-paced, guest-facing role; preference given to those with experience in wineries, restaurants, retail or as an administrative assistant.
- Experience with reservation software/table management software
- Hospitality Certificate, wine credential, or other post-high school educational pursuit.
- Knowledge of and deep passion for wine and the wine industry.
- Understanding of worldclass service and hospitality standards.
- Knowledge of Willamette Valley including other wineries, restaurants, hotels and historical sites.
- Has a strong work ethic in an independent environment while displaying attention to detail
- Possesses professional appearance and demeaner
- Exhibits team collaboration
- Strong communication skills
- Desire to learn
- Ability to multi-task in a fast-paced environment
- Must be able to provide U.S. Work Authorization without current or future sponsorship.
Key Responsibilities include but are not limited to:
- Greet all guests upon arrival in a warm and welcoming manner
- Consistently demonstrate best in class customer service skills and poise and tact in working with the public
- Manage the table seating and assigning of wine ambassadors to our guests
- Answer phone and email reservation inquiries and assists guests with scheduling
- Assist guests in restaurant and lodging recommendations
- Work cross-functionally with the guest services team
- Handle routine purchasing transactions
- Participate and assist with private group tastings and events at the winery
- Help Bus and Polish Glass, pack wine orders, and assist in various side work tasks
- Help clearing and setting tables as needed
- Engage in proactive teamwork with all members of the Tasting Room team
By joining Argyle, you will be joining a team of diverse individuals, all passionate about wines, our employees, and our business and what they do! We aim to provide a fun and inclusive culture where everyone can be the best they can be and have a great time doing it. When applying for this opportunity, please complete an application and provide a complete resume. Distinguished Vineyards and it’s wine partnerships (MacRostie Winery, Markham Vineyards, and Argyle Winery) are an equal opportunity employer and encourages all to apply. All applications are kept confidential. Please visit our website to learn more about our culture: Distinguished Vineyards