What are the responsibilities and job description for the Host (PT) position at Distinguished Vineyards?
We have an exciting opportunity for a part time host to join the MacRostie Winery hospitality team! Reporting to the Sr. Hospitality and Events Manager, this role is responsible for being engaged to maximize seating and provide world class hospitality and service. Responsibilities include managing the front desk and all associated duties, including but not limited to: greeting, seating, breaks, restocking, etc. This role is based in Healdsburg, CA and is a part-time, non-exempt position, working Saturdays & Sundays.
Minimum Qualifications:
- At least two years of hospitality experience, preferably in a
high volume setting - Minimum High School Diploma, College preferred
- Some tasting room experience or wine education preferred
- Knowledge about Sonoma County and local landmarks,
wineries and restaurants - Organized
- Data Entry and collection
- Proficient computer competency that includes data entry, mastery of seating software (preferably Tock) and POS systems
- Great customer service and polished communication skills
Must be able to provide U.S. Work Authorization without current or future sponsorship.
Key Responsibilities include but are not limited to:
- Assign seating and arrange floor
- Oversee all functions of Front Desk
- Assigning tasks to Front Desk Employees
- Responsible for Estate House pickups
- Maintain a clean environment both in the front of the house
as well as back of the house - Daily inventory of wines used on site as samples
- Responsible for training all new support employees
- Verify daily tasting appointments via phone call to guest;
responsible for Front Desk phone during business hours - Communicate MacRostie hospitality standards to guests
- Serve as a Subject Matter Expert on the history of the brand rand and physical property
- Guest remediation as necessary
- Responsible for collecting and recording guest data, both new and existing
- Processing and upselling orders through POS as needed
- Consistently demonstrate and role model our values and
behaviors - Understand and add value to our achievement based culture
- Contribute to team culture and engagement plans
By joining MacRostie Winery, you will be joining a team of diverse individuals, all passionate about wines, our employees, and our business and what they do! We aim to provide a fun and inclusive culture where everyone can be the best they can be and have a great time doing it. When applying for this opportunity, please complete an application and provide a complete resume. Distinguished Vineyards and it’s wine partnerships (MacRostie Winery, Markham Vineyards, and Argyle Winery) are an equal opportunity employer and encourages all to apply. All applications are kept confidential. Please visit our website to learn more about our culture: Distinguished Vineyards
Job Details:
Job Location: Healdsburg, CA
Job Status: Part-time, non-exempt, 16 hrs./week
Job Hourly pay range: $18.47 - $19.50
Salary : $18 - $20