What are the responsibilities and job description for the Construction Administrative Assistant (Part-Time, Growth Opportunity) position at Distinctive Outdoor Structures?
Construction Administrative Assistant
Distinctive Outdoor Structures – Montgomeryville, PA (On-Site)
About the Role
We are seeking a Construction Administrative Assistant to support our construction department with client communication, contractor coordination, and system organization. This role plays an important part in ensuring our clients receive timely updates and that project information is accurately documented across our platforms.
This position is designed to help streamline communication within the department by handling incoming calls, gathering information, and relaying updates—allowing our construction team to stay focused on project execution.
Position Type
This role will begin as a part-time position, with the potential to grow into a full-time opportunity for the right person.
Key Responsibilities
• Communicate with clients via phone and email regarding job updates
• Answer and screen incoming calls from clients and contractors
• Gather and document important information before routing to the appropriate team member
• Follow up with clients based on updates from the construction team
• Enter detailed and accurate notes into HubSpot and Service Fusion
• Maintain organized and up-to-date records for active projects
• Assist with day-to-day administrative needs within the construction department
What We’re Looking For
• Strong communication skills by phone, email, and in writing
• Highly organized and detail-oriented
• Professional and confident phone presence
• Ability to manage multiple conversations and follow-ups at once
• Comfortable working in a fast-paced environment
• Prior administrative or customer service experience preferred
• Experience with CRM systems is a plus
• Construction or home improvement experience is helpful, but not required
What This Role Is Meant to Do
• Reduce communication overload within the construction department
• Improve response time and consistency for clients
• Keep project information organized and accessible
• Help the team operate more efficiently and proactively
Schedule & Compensation
• Part-time to start
• On-site in Montgomeryville, PA
• Opportunity for growth into a full-time role
• Compensation based on experience