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Family Coach and Visit Supervisor

Dispute Resolution Center
Middletown, NY Full Time
POSTED ON 4/15/2026
AVAILABLE BEFORE 6/6/2026

Job description

The Dispute Resolution Center is seeking a responsible and professional individual to work with parents during coached visitations with their children at designated visit locations throughout Ulster County. Visit Coaching is a strength-based approach to work with clients to meet parenting goals.

This role also requires transport of children and parents to and from visits in company vehicles.

Hours and days may vary depending on visit schedule, generally 12-7pm, and could include Saturday when needed.

Qualifications:

  • Four year college degree preferred and equivalent work experience in Child Welfare/Human Services.
  • Valid and clean NYS Driver License
  • Experience working with low-income families
  • Knowledge of child development
  • Knowledge of car seat safety and proper installation is a plus

Key Responsibilities

· Coach parent during visits in accordance with initial training by Program Manager

· Observe parents and children during their court-ordered visits and document the interactions. The documentation may be provided to courts, case workers, clients and lawyers for use in determining parenting time.

· Intervene in visits when visitation rules are not followed.

· Arrive on time during scheduled shifts.

· Follow procedures for transition and supervision of children.

· Prepare the visitation rooms prior to families arriving at the center, when relevant.

· Maintain documentation and reports as required by DRC

· Occasionally transport children and/or parents in company-owned vehicles

· Occasionally take company-owned vehicles to shop for maintenance

· Other minor tasks associated with the program, as requested by Program Manager

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

  • Flexible schedule
  • Paid time off

Schedule:

  • After school
  • Monday to Friday
  • Weekends as needed

Application Question(s):

  • Are you easily upset or overwhelmed over bad parenting and family situations?
  • Do you feel you can be firm and assertive with people who might push back against the rules? Explain.

Language:

  • Spanish (Required)

Work Location: In person

Salary : $24 - $26

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