General manager

Job Summary
We are seeking an experienced and dynamic General Managerto oversee the daily operations of our hospitality and food service establishment. The ideal candidate will possess strong leadership skills, extensive management experience in food industry settings, and a passion for delivering exceptional customer service. This role involves managing staff, ensuring food safety standards, controlling inventory, and maintaining high-quality service in a fast-paced environment. The General Manager will be instrumental in driving operational excellence, fostering team development, and ensuring the overall success of the restaurant or hospitality venue.

Responsibilities

• Lead and supervise all restaurant or food service operations, including casual dining, fine dining, catering, bar services, and banquet functions.
• Oversee food preparation processes, kitchen management, and food safety compliance to ensure high-quality standards.
• Manage POS systems such as Aloha POS and Micros POS for efficient order processing and cash handling procedures.
• Control inventory levels, monitor stock rotation, and coordinate with suppliers to ensure consistent product availability.
• Train, develop, and mentor staff to enhance their skills in food handling, customer service, and operational procedures.
• Implement staff scheduling and shift management to optimize productivity while maintaining excellent customer experiences.
• Conduct interviews and participate in hiring decisions to build a competent team aligned with company standards.
• Manage budgets, monitor expenses, and oversee cost control initiatives to maximize profitability.
• Ensure compliance with health regulations, food safety standards, and sanitation practices across all departments.
• Promote a positive work environment that encourages teamwork, leadership development, and continuous improvement.
• Handle customer complaints effectively to maintain high satisfaction levels and uphold the establishment’s reputation.

Skills

• Proven management experience within the food industry or hospitality sector; supervisory experience is essential.
• Extensive knowledge of food preparation techniques, culinary operations, and kitchen management.
• Proficiency with POS systems such as Aloha POS and Micros POS; cash handling expertise required.
• Strong leadership abilities with experience in staff training & development, team management, and interviewing candidates.
• Excellent customer service skills with a focus on hospitality excellence across casual dining, fine dining, catering, or bar environments.
• Ability to manage inventory control efficiently while adhering to food safety regulations.
• Experience in shift management, budgeting, food production oversight, and food safety compliance.
• Familiarity with restaurant management software tools; background in hospitality management preferred.
• Strong organizational skills with the ability to multitask effectively in fast-paced settings such as quick service & fast-food restaurants or hotel environments.
• Leadership qualities that inspire teams toward operational excellence while fostering a positive workplace culture. This role offers an exciting opportunity for a motivated leader passionate about the food service industry to make a significant impact on our establishment’s success through effective management and exceptional service delivery.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Paid training

Work Location: In person

Salary : $13 - $15