Security Cast Member - Full Time, Walt Disney World

Job Summary:

Responsibilities:

• We respond to incidents, assist Guests and Cast Members during safety & emergency situations, and are trained on Infant, Child, and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED), and bleeding control procedures to respond to emergencies.
• We control vehicle and pedestrian access across our property.
• We screen guests and their belongings for prohibited items, which may include the use of a hand-held metal detection wand.
• We use radio telecommunication, computer technology, and electro-magnetic technology including hand-held metal detection wands, and operate motor vehicles across the Walt Disney World Resort.
• We maintain relationships with Cast Members at all levels and all lines of business to provide excellent service to our Guests and Cast.
• We assess and analyze situations, collect information, and prioritize while remaining calm and maintaining confidentiality.
• We supervise and maintain crowd control during peak operational hours, which requires prolonged standing and walking in outdoor settings in different weather conditions.
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required, as well as handling cleaning chemicals and supplies.

Basic Qualifications:

• A valid Florida Driver's License
• Ability to maintain a Florida Security Guard License - Class D
• Must be at least 18 years of age
• Have at least one or more of the following:
  • 1 year or more sworn Law Enforcement experience
  • 2 years or more active-duty Military or 3 years or more reserve duty Military
  • 2 years or more of security/first response (EMT/Fire)/Investigative related experience within the last 10 years in one of the following areas:
    • Security Guard/Officer experience responsible for foot/bicycle/motor patrol, monitoring cameras, and/or aviation screening
    • Loss Prevention or Plain Clothes Operatives experience
    • High-pressure situational experience such as an Emergency Medical Technician, Firefighter, Flight Attendant, or a 911 Operator
  • Associate degree or higher in Criminal Justice, Private Investigations, Homeland Security, Emergency Management, Emergency Medical Services, or any other Security related curriculum
• Experience with standard Microsoft Office software programs
• We use writing skills to complete narrative reports about incidents we are involved in
• Written and verbal English communication skills, including using telephone and radio
• Must be capable of standing in one location for prolonged periods, walking long distances for prolonged periods, working in a non-climate-controlled environment, outdoors, and in various weather conditions, with potential full sun exposure, wind, and rain, pushing, pulling, bending, twisting, kneeling, and lifting up to 35 lbs.

Preferred Qualifications:

• Knowledge of the latest security screening technology
• Bilingual
• Knowledge of the Walt Disney World Theme Parks & Resorts

Additional Information: