Housekeeping Office Clerk - Part Time

Job Summary:

Responsibilities:

• Provide great service to Cast Members and Guests
• Work and respond to high volume of radio and phone calls to and from Cast Members
• Work with Microsoft Office programs in updating and maintaining reports and information on a daily basis
• Coordinate work assignments for Room Attendants, Housepersons, and Hotel Custodial Cast Members
• Utilize OPERA, HotSOS, and other lodging management programs to accurately monitor room status and inventory
• Communicate effectively and efficiently with fellow Cast Members from all Hotel departments professionally
• Work with Lost and Found department in looking for lost items and/or returning to the guests
• Prepare, monitor, and file work assignments on a daily basis
• Keep account in inventory for radios and electronic devices (iPhones)
• Be able to multi-task and be able to pay attention to small details
• Be able to work individually and as a Team
• Monitor daily Housekeeping operating systems

Basic Qualifications:

• You must be at least 18 years of age to be considered for this role
• 1 year of experience working in a large hotel Housekeeping environment
• Must be comfortable using a radio and have strong technology proficiency
• Supportive of other Cast working on your team
• Flexible/adaptable
• Willing to follow instructions & take direction
• Self-directed (can complete tasks with minimal supervision)
• Demonstrated ability to own and resolve Guest and Cast Member concerns
• Proficient in Microsoft Office and comfortable utilizing smartphones/tablets
• Strong verbal and professional communication
• Exceptional Hospitality skills
• Ability to multi-task and work in a very fast paced environment
• Prior experience working within Housekeeping dispatch or support

Additional Information:

SCHEDULE AVAILABILITY
Our Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Scheduling will require availability to work weekends, holidays, and have a flexible schedule when business requires.