What are the responsibilities and job description for the Business Office Director position at Discovery Senior Living?
Discover Your Purpose with Us at Spring Cypress Senior Living!
As Business Office Director, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
Your Role
As the Business Office Director, your role includes overseeing the financial, billing, payroll, and human resources functions of the community. You will manage the business office staff, maintain compliance and accuracy in all processes, and provide exceptional service to residents, families, and team members.
Position Highlights
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.
Agency Policy
We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.
Employment Scam Warning
We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
JOB CODE: 1007096
As Business Office Director, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
Your Role
As the Business Office Director, your role includes overseeing the financial, billing, payroll, and human resources functions of the community. You will manage the business office staff, maintain compliance and accuracy in all processes, and provide exceptional service to residents, families, and team members.
Position Highlights
- Status: Full Time
- Schedule: 8-5 Monday-Friday with MOD rotation
- Location: 16306 Spring Cypress Road Cypress TX 77429
- Travel: 0% Fully On-site
- Oversee business office operations, including billing, collections, accounts payable, payroll, and resident accounts
- Prepare, reconcile, and maintain accurate financial records, including cash controls, bank reconciliations, journal entries, and financial statements
- Collaborate with department leaders to assign and track departmental expenses and budgets; prepare financial and management reports as needed
- Maintain resident, vendor, team member, and financial files in accordance with policies and compliance requirements
- Partner with residents and families to resolve billing and collection matters professionally and accurately
- Lead community human resources processes including recruitment, onboarding, orientation, benefits administration, payroll, and record maintenance
- Guide department leaders on employee relations, policy compliance, and performance management
- Oversee employee engagement and safety initiatives, including appreciation programs, safety committee leadership, and workplace injury reporting
- Conduct exit interviews and prepare regular reports for community leadership
- Supervise, train, and coach business office staff, ensuring accuracy, compliance, and timely completion of all processes
- Ensure corporate policies and internal controls are consistently applied
- Perform other duties as assigned to support community operations
- Bachelor’s degree in Accounting or related field with at least one year of accounting experience preferred
- Associate’s degree in Accounting with two to three years of related experience considered
- Experience in business office management, payroll, or human resources strongly preferred
- Strong organizational and leadership skills with attention to detail and accuracy
- Proficiency in financial systems, human resources information systems, and Microsoft Office applications
- Ability to manage multiple priorities while maintaining confidentiality and compliance
- Excellent communication and interpersonal skills for working with residents, families, and team members
- Familiar with Real Page, Avid, Paychex, AOD, Relias
- Enjoy a comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions
- Thrive in a purpose-driven environment that puts residents first
- Join a collaborative, supportive leadership team that values your voice
- Build meaningful connections and create lasting impact for residents and their loved ones
- Competitive wages
- Early access to earned wages before payday!
- Flexible scheduling options with full-time and part-time hours
- Paid time off and Holidays (full-time)
- Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
- 401(K) with employer match
- Paid training
- Opportunities for growth and advancement
- Meals and uniforms
- Employee Assistance Program
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.
Agency Policy
We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.
Employment Scam Warning
We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
JOB CODE: 1007096