What are the responsibilities and job description for the Admissions Coordinator - PaRC position at Discovery Behavioral Health?
PaRC
PaRC (Prevention and Recovery Center) is looking for talented healthcare professionals to join our team!
Part of the Discovery Behavioral Health family of brands, we are dedicated to helping our patients and their families cope with alcohol and substance abuse and find a path of hope, health and healing.
Our success and outstanding reputation for quality programs in the field of recovery depend on the motivated, enterprising and qualified professionals we recruit and retain. Our employees are caring and committed. They enable us to give exceptional and pioneering treatment and the tools individuals, and their families need to reclaim sobriety and pursue rich lives.
If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you've come to the right place. Because we put clients first, it is our honor to support and reward those who serve them.
Position Summary:
Admission Coordinator I respond to all inquiries related to treatment at Discovery in a professional manner in an effort to achieve a commitment to care from all qualified inquiries and providing appropriate referrals for those who are not.
Essential Job Functions:
- Follow the checklist to ensure all steps to an admission have been properly taken
- Keep referral information up to date and in an accessible location.
- Effectively discern if a caller meets initial criteria (within 2-3 minutes)
- Efficiently refer caller out to network partners if and when they fail to qualify
- Speak passionately about the program while controlling the flow and direction of the call
- Ability to efficiently gather pertinent information in initial call while inputting in CRM
- Obtain referral and treatment team information
- Gather all insurance info and promptly initiate verification process
- Properly educate families on levels of care and Medical Necessity noting difference between benefit and authorization
- Keep family engaged in communication and informed of next steps
- Conduct pre-admission screenings
- Gather medical data/records
- Gather clinical data and treatment team information
- Identify clinical or medical red flags and alert appropriate personnel
- Obtain appropriate approvals when indicated (medical, clinical, etc.)
- Achieve permission/initiate Single Case Agreements (SCA)/discounts/payment plans
- Proper coordination with business office and management personnel to complete SCA
- Communication with house regarding admissions and receive mutually agreeable admission time
- Confirmation call and email sent to family that covers admit time, house, location, insurance, necessary funds and next point of contact
- Generate EHR record for incoming client
- Admission paperwork complete and in compliance
- Accurate and timely notations in CRM and EHR and all supporting data uploaded
Knowledge, Education, Experience:
- High School Diploma or equivalent
- Office etiquette
- Excellent computer skills and in particular a high level of proficiency with Microsoft Office (Word, Excel, PowerPoint)
Employment Status: Full-Time
Work Location: On-Site at our PaRC facility in Houston
Compensation: Pay Range: $47,000-55,000/annually
Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.
Salary : $47,000 - $55,000