What are the responsibilities and job description for the Personal Loans Specialist (Remote) position at Discover?
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic! Check out all the reasons to apply:
Our next class is October 6, 2022
We post all our jobs in Eastern Standard Time- we’ve got you covered with a variety of shifts . We are currently hiring for schedules with start times that range between the following hours:
(D E & O H ) Available START times of 9:30AM, 11:00 AM, and 1:30 PM EST.
(U T) Available START times of 7:30AM, 9:00 AM, and 11:30 AM MDT.
(AZ ) Available START times of 6:30AM, 8:00 AM, and 10:30 AM MDT.
Note: Shifts are Monday- Friday with weekends as assigned
Competitive Wage:
Starting wage of $17.50 per hour, with shift differential opportunities to earn up to $22.26 per hour, & a monthly incentive based off performance metrics!
Full Time Benefits
Our comprehensive benefits package starts day one and features insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life. These include:
Paid time off (at minimum, 20 personal days 7 holidays per year)
Tuition Reimbursement for eligible US based employees
401K with company match and fixed contribution
Employee Stock Purchase Plan
Full service cafeteria featuring Starbucks and subsidized Mindful options
Access to fitness center
Opportunities to volunteer in the community
Development groups and training
On-site Health Clinics
Onsite Employee Assistance Program Counselors
Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)
Perks at Work (access discounts from over 30,000 merchants, earning WOWPoints while you shop)
What You’ll Do
Communicate with customers on loan acquisition calls and help them complete loan applications.
Proactively sell the loan, along with other benefits, to the customer.
Ensure that all portions of the application are accurate to identify and eliminate potential business risks.
Help drive the completion of applications to increase receivables.
How You’ll Do It
Have consultative sales-based conversations with customers to promote the loan’s features and benefits.
Facilitate components of the credit application process including, but not limited to, identity verification, judgmental review, negotiation of loan terms, applicant agreement of loan offer, and completion of the loan application.
Qualifications You’ll Need
The Basics
High school diploma or GED
2 years of experience in customer service, sales, or related field
In lieu of education, 2 years of experience in customer service, sales, or related field
Bonus Points If You Have
2 years of experience in sales
A quiet workspace
Internet service with a minimum speed of 5mbps
Personal smartphone or a tablet
Benefits you might not have expected
Employee Assistance Program Counselors
Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)
Perks at Work (access discounts from over 30,000 merchants, earning WOW Points while you shop)
Opportunities to volunteer in the community
Development groups and training
If you do choose to work onsite, we have a full service cafeteria featuring Starbucks and subsidized mindful options, as well as access to our Fitness Center. We also have onsite Health Clinics.
#INDDFS
#ZRDFS
#Remote
#BI-Remote
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law) . We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic! Check out all the reasons to apply:
Our next class is October 6, 2022
We post all our jobs in Eastern Standard Time- we’ve got you covered with a variety of shifts . We are currently hiring for schedules with start times that range between the following hours:
(D E & O H ) Available START times of 9:30AM, 11:00 AM, and 1:30 PM EST.
(U T) Available START times of 7:30AM, 9:00 AM, and 11:30 AM MDT.
(AZ ) Available START times of 6:30AM, 8:00 AM, and 10:30 AM MDT.
Note: Shifts are Monday- Friday with weekends as assigned
Competitive Wage:
Starting wage of $17.50 per hour, with shift differential opportunities to earn up to $22.26 per hour, & a monthly incentive based off performance metrics!
Full Time Benefits
Our comprehensive benefits package starts day one and features insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life. These include:
Paid time off (at minimum, 20 personal days 7 holidays per year)
Tuition Reimbursement for eligible US based employees
401K with company match and fixed contribution
Employee Stock Purchase Plan
Full service cafeteria featuring Starbucks and subsidized Mindful options
Access to fitness center
Opportunities to volunteer in the community
Development groups and training
On-site Health Clinics
Onsite Employee Assistance Program Counselors
Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)
Perks at Work (access discounts from over 30,000 merchants, earning WOWPoints while you shop)
What You’ll Do
Communicate with customers on loan acquisition calls and help them complete loan applications.
Proactively sell the loan, along with other benefits, to the customer.
Ensure that all portions of the application are accurate to identify and eliminate potential business risks.
Help drive the completion of applications to increase receivables.
How You’ll Do It
Have consultative sales-based conversations with customers to promote the loan’s features and benefits.
Facilitate components of the credit application process including, but not limited to, identity verification, judgmental review, negotiation of loan terms, applicant agreement of loan offer, and completion of the loan application.
Qualifications You’ll Need
The Basics
High school diploma or GED
2 years of experience in customer service, sales, or related field
In lieu of education, 2 years of experience in customer service, sales, or related field
Bonus Points If You Have
2 years of experience in sales
A quiet workspace
Internet service with a minimum speed of 5mbps
Personal smartphone or a tablet
Benefits you might not have expected
Employee Assistance Program Counselors
Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)
Perks at Work (access discounts from over 30,000 merchants, earning WOW Points while you shop)
Opportunities to volunteer in the community
Development groups and training
If you do choose to work onsite, we have a full service cafeteria featuring Starbucks and subsidized mindful options, as well as access to our Fitness Center. We also have onsite Health Clinics.
#INDDFS
#ZRDFS
#Remote
#BI-Remote
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law) . We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.
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