Discover Denver Tours: Bus Tour Guide-Driver

Discover Denver Tours

Apply to join our amazing team hosting 14-passenger shuttle bus tours of Denver!

We have 2 Opportunities As We Ramp Up for the Busy Season:

1. Guide-Driver: Our wonderful guides drive the shuttle (no special license required, as it's a small 14-passenger shuttle) while sharing the stories behind the unique sights and landmarks we pass and visit.

2. Driver Only: Shuttle driver only (no narration and no special license required, as it's a small 14-passenger shuttle) with a fellow Discover Denver Tours tour guide as the step-on guide, narrating the tour.

Discover Denver Tours: Shuttle Bus Tours: Driver-Guide and Drivers

Part-Time Job Opportunity: 1-5 days per week (about 2-25 hours/week)

Job Title:

1. Tour Guide - Discover Denver Tours Team

2. Driver - Discover Denver Tours Team

Requirements: Resume and answers to application questions posted at bottom of this job posting are both required to be considered.

Company Description:

Come join us on the Discover Denver Tours (DDT) team. We're a local tour company which launched back in June 2015 with a variety of walking tours, and quickly turned into the #1 walking bus tour company here in the Mile High City. We're now accepting applications for additional Tour Guides to join the DDT Team as we add bus tours to our tour offerings. This is a long-term, part-time position.

Job Summary:

We are looking for 1-2 new amazing driver-guides AND/OR drivers to join our team as we expand our offerings of our 14-passenger shuttle bus tours of Denver's unique sights, landmarks, and the stories behind them.

Tour guides drive the shuttle bus (no CDL required, as it's a small 14-passenger shuttle) while narrating and sharing stories with your guests and passengers. Most tours are 1.5-3.5 hours in length.

There are also opportunities to lead walking tours in addition to shuttle bus tours, for any candidates interested in that option.

If you think that you have the knowledge, the skills, and, most importantly, the passion, to lead guests on engaging and fun shuttle bus excursions through the streets of Denver and share the stories behind our Mile High City's top sights, we want to meet you!

All of our guides are independent contractors who are able to lead or drive for tours 1-4 days each week (about 2-3 hours per tour, including commuting time). There are also opportunities for private tours mornings, afternoons, and evenings 7 days a week.

Guide-Drivers: We are looking for team members who meet most or all of the following criteria:

• Knowledgeable about the city's culture and history (full paid training with tour talking points provided)
• Previous leadership experience
• Previous group management experience
• Passion for leading tours and/or working with groups of people of all ages
• Performance experience (stage, screen, music, improv, comedy, etc.)
• Teaching experience
• Tourism or travel industry experience
• Madly in love with Denver
• Safe driving record
• Availability to lead morning and 1:30 p.m. shuttle bus tours 1-4 days per week, and/or occasional private tours in the mornings and afternoons at various times.

Guide-Drivers responsibilities include, but are not limited to:

• Conducting shuttle bus tours in downtown Denver. Our most popular tour is our Discover Denver Tours that take approximately 1.5-2 hours. Our new tours include a 3.5-hour ultimate Denver tour.
• Share historically accurate information/stories (from provided talking points) in an entertaining, lively and engaging manner. Stories may include Denver “firsts,” unique/fun facts, grand and other “less savory” pieces, memorable events of Denver history and more that will keep guests entertained and intrigued.
• Do observational research by taking part in other Discover Denver Tours guides' tours in order to gain insight into the roles and responsibilities of a tour guide and attributes of an excellent tour guide.
• Attend debriefing meetings and/or participate in conference calls with owners, as needed.
• Follow an established paid training and paid professional development work plan
• Begin hosting tours within 4 weeks of hire
• Take photos of each tour group which must include all clients and post photo to DDT Facebook page within 24 hours of tour.

Required Knowledge, Skills and Abilities:

• Must be able to read, write, and speak fluent English and be able to project voice so that a large group of people can clearly hear at all times
• Knowledgeable and familiar with Google Calendar, Google Drive, and Google Docs
• Ability to complete work by established deadlines
• Able to lead at least one morning and/or afternoon tour weekly (additional availability is a plus) and be available for occasional daytime and early evening private tours, as needed
• Superb group management skills
• Dedication to outstanding customer service
• Excellent speaking skills, with an ability to relay information to groups in an engaging, unique way
• Knowledge of Denver history, legend/lore, and key Denver tourist attractions is preferred
• Task oriented and highly motivated
• Reliable and timely
• High integrity and confidence
• Ability to work both independently and as a team member
• Exceptional personality
• Must be able to memorize talking points (adding your own talking points, as well) and relay them in an entertaining manner
• Ability to sit for 2 hours, work safely, and lead/drive groups safely through Denver's Civic Center, LoDo and Capitol Hill areas

Qualifications:

• High School graduate or equivalent is required
• Access to internet and computer
• Knowledge of Microsoft Word, Facebook, and Google Drive for document sharing/collaboration
• Interest and/or knowledge of Denver history is preferred
• Prior performance, teaching, or group leadership experience is preferred

Pay & Benefits for Guide-Drivers:

• This is a long-term contractor position.
• Tour guide pay for 1.5-2 hour tours: $60 base pay tips ($70 tips for 3-5 guests, $80 tips for 6-12 guests, an additional $5 for every guest over 13 guests. Most tours do have 4 guests and many sell out and/or go to waitlist, which is why we're adding additional tours each day).
• $45-$60 for our one hour tours, plus tips.
• Paid training and professional development - $15/hour.

Pay & Benefits for Drivers (no guiding/narrating required):

• This is a long-term contractor position.
• Driver pay for each 1.5-2 hour tours: $55 base pay tips (4-7 guests: $55 tips; 8-11 guests: $65 tips and 12-14 guests: $75 tips. Most tours do have 8 guests).
• Paid training and professional development - $15/hour.

To Apply:

• Please visit our Careers web page for detailed information on how to apply: http://www.discoverdenvertours.com/careers. *Generic applications sent through really that do not follow the application instructions listed below (and available on the website above) will be excluded from consideration
• Please email a resume AND (in place of a cover letter) please also email your best responses to the application questions below.
• Interviews with top candidates will be scheduled within a week of the job closing date.
• Number of positions available: 2
• We encourage you to research our website and social media pages to learn more about our company and prepare for your interview.

Discover Denver Tours – Driver and Tour Guide Application Questions

In place of a cover letter, please submit an application to info@discoverdenvertours.com that answers all of the following questions, in addition to your resume:

• First & Last Name
• Email
• Phone Number
• How long have you lived in Denver?
• Do you speak any languages, other than English, fluently?
• Are you interested in applying as a DRIVER ONLY or as a DRIVER-GUIDE (driving narrating the tour)?
• Tell us about any work experience that you have that pertains to this job:
• Why should we hire you for this position?
• What is your year-round weekly availability to lead/drive for tours midday (typically 11 a.m. and 2 p.m. start times) and in the evening (5:15 p.m.) (what days work, what days do not)?
• How many days each week would you like to lead tours?
• Which of these types of bus (14-passenger shuttle) and/or walking tours are you interested in leading (choose at least one and if you are interested in more than one type of tour, please list in order of interest/preference):

1. Our portfolio of Sights & History walking tours (includes our 10 a.m. tours, Best of Denver Tours, Mile High Highlights Tours, Discover Downtown Denver Tours, and Hot Spots History Tours)

2. Ghost Tours (walking)

3. Public Art Tours (walking)

4. RiNo Street Art & Graffiti tours (walking)

5. Holiday Lights tours (walking and/or bus tours; please specify)

6. Discover Denver Bus Tours

7. Our portfolio of private sights & history-related bus tours

• Last words – please add anything else you want to tell us!

These Additional Applicant Question Are for Individuals Interested in the Driver-Guide Positions:

• What type of “Stage Experience” do you have (theater, improv, music, dance, street performance, teaching, etc.)?
• What type of teaching experience do you have (camp counselor, piano teacher, led a workshop, taught a class, etc.)?
• Tell us about a significant leadership experience.
• What traits and/or strengths do you like most about yourself?
• What do you think is the most important quality or attribute of an amazing tour guide and why?
• Describe where you would go and what you would do to show a visiting friend the best 24 hours ever in Denver. Your friend also shares that he/she doesn’t want to do only “touristy” things in the 24 hours they are visiting.

Discover Denver Tours provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Part-time, Contract

Pay: $35.00 - $60.00 per hour

Expected hours: 2 – 25 per week

Benefits:

• Flexible schedule

Supplemental Pay:

• Tips

Application Question(s):

• Have you followed the directions at the bottom of the job posting and submitted your responses to the Discover Denver Tours application questions listed at the bottom of the job posting?

Work Location: In person

Salary : $35 - $60