What are the responsibilities and job description for the Welcome Center OPC - Check In Agent position at Discover Branson?
🧭 Position Overview
Join one of Branson's most established and trusted travel centers! As a Check-In Agent / OPC (Outside Public Contact) at Discover Branson, you'll be the first point of contact for guests-responsible for check-ins, booking timeshare/travel club tours, assisting with vacation reservations, and delivering exceptional customer service.
This is a high-energy, guest-facing sales role with unlimited earning potential and room for growth. If you're personable, professional, and have a strong knowledge of Branson's shows and attractions, we want to meet you.
📝 Responsibilities
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Welcome and check in guests at the Visitor's Center
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Book qualified tours for timeshare/travel club promotions
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Rehash and confirm your tour reservations
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Sell attraction tickets, shows, hotels, and vacation add-ons
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Answer phones and assist guests with vacation planning
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Enter and maintain accurate guest information in the system
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Uphold high customer service standards and company policies
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Work closely with the Operations Director to ensure daily goals are met
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Maintain a positive, team-oriented environment
💼 Qualifications
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Experience in sales, tourism, OPC, or guest services preferred
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Friendly, professional communication skills (written & verbal)
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Comfortable with computers and handling multiple tasks at once
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Knowledge of Branson shows, attractions, and vacation options
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Must be available to work at least one weekend day
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"On-call" availability is a plus
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Driven, goal-oriented, and ready to succeed
💰 Compensation & Perks
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Hourly base aggressive commission structure
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Full benefits after 60 days: Medical, Dental, Vision, Life
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401(k) with company match after 12 months
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Special perks & discounts to local attractions and shows
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Supportive leadership and an A BBB-accredited team with 40 years of success
🎯 Apply In Person or call
1-800-768-3892
Discover Branson Visitor's Center
1105 W. 76 Country Blvd
Branson, MO 65616
Salary : $50,000 - $90,000