What are the responsibilities and job description for the Sales Representative position at Discount Pipe and Steel?
Are you fast, sharp, and self-driven — with zero interest in being managed step by step?
Discount Pipe & Steel is hiring a Counter Sales Rep to be the front line of our business — the voice on the phone, the reply on the text, and the closer at the counter. You'll handle every inbound call, text, and walk-in with speed and precision, and help us generate new business by posting our inventory to Facebook Marketplace and converting those leads into sales.
We're not looking for someone who needs a task list to stay busy. We're looking for someone who sees an inbound lead, a text, or an open opportunity — and takes it, without being told to.
What You'll Be Doing
- Answer inbound calls and texts to the office line quickly and professionally, every time.
- Post our products to Facebook Marketplace using your personal Facebook profile (a Meta platform requirement — Marketplace listings can only run through personal profiles, not business Pages), and manage those leads from first message to close.
- Log every Marketplace lead into our CRM/tracking sheet the same day it comes in — no exceptions. This keeps the pipeline intact and searchable, regardless of who's working it.
- Greet and assist walk-in customers at the counter with accurate quotes and fast service.
- Calculate pricing on the spot based on quantity, product, and order specifics.
- Upsell and cross-sell where it makes sense — every ticket is a chance to add value for the customer and revenue for us.
- Follow up on every lead until it's a yes or a hard no.
- Manage calls, texts, Marketplace messages, and walk-ins simultaneously without dropping the ball.
- Own your day — if something needs doing, you do it.
What Sets You Apart
- Self-starter — you don't need daily direction or check-ins to stay productive.
- Fast responder — a missed call or unanswered text bothers you as much as it bothers the customer.
- Comfortable juggling four things at once without losing track of details.
- Takes ownership — "not my job" isn't in your vocabulary.
- Coachable — takes feedback and applies it without needing to be told twice.
- Solid with basic math and quoting on the fly.
- Reliable — shows up on time, every day.
Bonus Experience
- Steel, construction, industrial materials, or counter sales background.
- Experience selling or managing leads through Facebook Marketplace or similar platforms.
- Fast-paced retail, counter, or call-center experience.
This Job Is NOT for You If
- You need a daily to-do list or check-ins to get moving.
- You let calls go to voicemail or texts sit unanswered because you're "busy."
- You need constant praise or reassurance to stay motivated.
- You think "good enough" is good enough.
- You get flustered when three things come at you at once.
- You're not willing to use your personal Facebook profile for Marketplace postings, or you'd let leads sit unlogged instead of tracking them same-day.
Requirements
- Prior sales, customer service, or counter experience preferred.
- Must have an active personal Facebook profile and be willing to use it for Marketplace postings (required by Facebook's platform rules — business Pages can't post to Marketplace).
- Daily lead logging into our CRM/spreadsheet is a non-negotiable part of this role.
- Basic math skills for pricing and order quantities.
- Strong organizational skills across multiple communication channels.
- Reliable, coachable, and self-motivated.
- Valid driver's license and reliable transportation.
- Full-time, in-office position.
Pay: $30,000.00 - $90,000.00 per year
Benefits:
- Paid time off
Application Question(s):
- Are you able to reliably commute to Pickton, TX 75471 for this full-time, in-office position?
- Do you have a valid driver's license and reliable transportation?
- This role requires posting and managing sales leads through your personal Facebook profile, which is a Meta platform requirement for Marketplace listings. Are you comfortable using your personal Facebook account for this purpose?
- Do you have prior experience managing leads or sales through Facebook Marketplace or a similar online platform?
- This role requires managing your own workload without daily task lists or check-ins. How would you describe your preferred work style?
- In a typical day, do you prefer to be given a list of tasks, or to identify and act on what needs doing without being told?
- Do you have prior experience in sales, customer service, or counter/retail work?
- How many years of experience do you have in a customer-facing sales or retail role?
Work Location: In person
Salary : $30,000 - $90,000