What are the responsibilities and job description for the Retail Sales Supervisor/Shift Leader position at DISCOUNT HQ?
Retail Sales & Operations Associate
About Discount HQ
Discount Headquarters (DHQ) is a family-owned and operated business serving our community since 2015. We specialize in pallets, furniture, home goods, and a wide variety of general merchandise.
Our goal is to provide our customers with great products, excellent value, and outstanding customer service.
Our Motto: “Your New Home for Big Savings.”
We are looking for a dependable, motivated, and experienced individual to join our team. The ideal candidate will have a strong retail background, excellent customer service skills, and the ability to work independently in a fast-paced retail and warehouse environment.
Responsibilities & Duties
The Retail Sales & Operations Associate will be responsible for:
- Greeting customers in a friendly and professional manner upon arrival
- Assisting customers with product questions, purchases, and other retail needs
- Listing merchandise on various online marketplaces and responding promptly to customer messages and inquiries
- Assisting with social media marketing, promotions, sales events, and special events
- Restocking shelves and maintaining organized merchandise displays
- Creating attractive product displays and visual merchandising presentations
- Helping maintain clean and organized retail areas, offices, restrooms, and warehouse spaces
- Assisting the team in meeting sales goals
- Following company policies, procedures, and daily operating standards
- Completing assigned tasks accurately and in a timely manner
- Communicating effectively with customers, management, and fellow team members
- Assisting in different areas of the business as needed
Required Qualifications
- Retail management or strong retail experience is required
- Must be dependable, punctual, and responsible
- Must be a self-starter who can work independently without constant supervision
- Must be organized, prepared, and able to prioritize tasks
- Must have a positive, professional, and “can-do” attitude
- Must be comfortable working in both an office and warehouse environment
- Must be comfortable using a ladder when necessary
- Must be able to multitask and perform effectively in a fast-paced environment
- Must have strong customer service skills and experience working with the public
- Must possess strong written and verbal communication skills
- Must be willing to assist other team members and transition between different responsibilities throughout the workday
- Must be proficient in basic computer operations and Microsoft Office
- Must be comfortable using social media and online selling platforms such as Facebook Marketplace, Craigslist, OfferUp, and similar platforms
- Must be willing to work Monday through Friday and alternating Saturdays for full-time positions
- Must be able to successfully complete a background check and drug screening
What We’re Looking For
We are looking for someone who takes initiative, stays productive, communicates well, and understands that working in a growing retail business often requires team members to handle multiple responsibilities.
The right candidate will take pride in providing excellent customer service, maintaining an organized workplace, helping drive sales, and contributing positively to the Discount HQ team.
How to Apply
Please contact Discount HQ to apply or schedule an interview.
Phone: (803) 828-9824
We look forward to speaking with qualified candidates who are ready to become part of the Discount HQ team.
Discount HQ
Your New Home for Big Savings.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Experience:
- Sales and customer service: 1 year (Preferred)
Language:
- English (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $15 - $17