What are the responsibilities and job description for the Revenue Operations Analyst position at DISCO?
Your Impact
The Revenue Operations Analyst supports the Revenue Operations team's mission of optimizing the quote-to-cash process, enhancing customer satisfaction, and improving the overall employee experience at DISCO. They contribute directly to operational excellence and the company's growth trajectory.
What You'll Do
Perks of DISCO
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The Revenue Operations Analyst supports the Revenue Operations team's mission of optimizing the quote-to-cash process, enhancing customer satisfaction, and improving the overall employee experience at DISCO. They contribute directly to operational excellence and the company's growth trajectory.
What You'll Do
- Streamline Quote-to-Cash Process: Develops and implements new processes to enhance the quote-to-cash lifecycle, focusing on tasks that will be automated in the future. Participates in daily deal-flow standups, providing updates and insights on contracts and deal statuses. Performs manual data entry for new contracts and ensures accurate mapping in internal systems.
- Operational Support and Data Accuracy: Audits product/feature toggles and ensure data accuracy within the CRM system. Verifies and updates information in the CRM to maintain accurate and up-to-date records. Supports operationalizing price increases, bannering, suspensions, and standardized client reporting.
- Cross-functional Collaboration: Works closely with cross-functional teams like Customer Success, Marketing, Professional Services, Accounting/Billing, Deal Desk, Sales Operations, and Legal to provide seamless back-office support.
- 1-2 years of experience in operations, finance, or a related area, with exposure to the quote-to-cash process
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Proficiency in CRM systems and a willingness to learn new technologies
- A problem-solver who can identify process inefficiencies and suggest improvements
- Experience at a SaaS or technology-focused company
- Interested in process automation and operational excellence
Perks of DISCO
- Open, inclusive, and fun environment
- Benefits, including medical, dental and vision insurance, as well as 401(k)
- Competitive salary plus RSUs
- Flexible PTO
- Opportunity to be a part of a company that is revolutionizing the legal industry
- Growth opportunities throughout the company
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.