What are the responsibilities and job description for the Operations Support Specialist, Distribution position at Disaster Resource Group?
The Operations Support Specialist will be responsible for supporting our internal Design/Engineering operations and client representatives. This position will provide operational administration in various capacities such as research, project support, invoicing, expenses, and scheduling, for all power delivery projects.
Essential Duties and Responsibilities
- Accurately gather and enter data into both client and internal work management systems and generation of reports.
- Gather assembly of both electronic and paper job packets and files.
- Create and process invoice templates.
- Assemble project bids, RFI’s and RFP’s.
- Provide project research support.
- Manage various confidential databases to include data entry, scheduling, invoicing, accruals and AR reports.
- Ensure new hires are provided with proper equipment, log in credentials, ID Cards, timesheet training etc.
- Provide polite and professional communication via phone, email, and mail.
- Complete various tasks and projects as assigned by office leadership.
- Respond to client inquiries in a confidential and timely manner.
- Maintain files and records in an organized manner.
- This position may also provide administrative assistant support.
- Learn, practice, and promote ALL safety policies and procedures 100% of the time.
- Perform other duties as assigned by leadership.
Education, Skills, and Abilities Required
- High school diploma/GED is required.
- One year in an administrative or customer service is required.
- Proficient user of Microsoft Office based applications.
- Ability to respond to common inquiries from clients and internal personnel.
- Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
- Maintains confidentiality and uses discretion with business information- may be required to sign a non-disclosure agreement (NDA).
- Self-motivated, ability to work independently as well as in a team environment, reliable, trustworthy, as well as technically competent.
- Demonstrated time management skills.
- Effective oral and written communication skills.
- Ability to constructively manage multiple tasks.
- Ability to travel up to 15%. Overnight stay may be required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands and Working Conditions
Physical Functions: Physical requirements involve performing general office activities. This role will be required to regularly walk as well as sit for extended time periods. The role will also occasionally sit, stand, climb or balance, stoop, kneel crouch or crawl, reach with hands and arms, and will occasionally lift up to 20 pounds.
Career Progression
DRG Technical Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Benefits:
Health Insurance, Job Training, Sick LeaveSalary : $49,760 - $72,835