What are the responsibilities and job description for the Receptionist position at Disability Experts of FL?
Job Summary
We are glowing up! Welcome desk coordinator heros wanted! (no cape required) We are a modern disability firm redefining what claimant services looks like in this space-responsive, transparent and deeply human.
We are looking for someone who, has a big heart and a calm voice, likes helping people. Keeps cool under pressure, make customers feel heard, believes empathy is a superpower, solution focused, detail oriented without losing the human touch, Confident communication across phone, email and text, This is not a "copy-paste reply" job. This is a "think, solve, repeat" role.
Responsibilities
- It is your foremost responsibility to compassionately treat all claimants
- Deliver service that reflects our values.
- Maintain and update client data with in the case management system to ensure 100% accuracy.
- Shift gears while staying organized and on track
- Keep documentation complete while managing incoming telephone calls
Qualifications
- Customer Service Experience 2 years preferred
- Awesome Communitcations Skills
- Time Management Guru
- Able to think outside the box
- Self-motivated
- Pleasant phone personality
- Organized
- Team Player
- Multitask Capability without compromising on quality
- Dependable and punctual
- A background check must be passed to be considered for this position
- Drug free environment
Pay: $14.50 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $15 - $18