What are the responsibilities and job description for the Personalised Support Specialist – North Cornwall position at DISABILITY CORNWALL AND THE ISLES OF SCILLY?
Role Purpose
To provide person-centred support to people across North Cornwall, enabling them to live independently and recover confidence at home and in the community. This role focuses on holistic support, helping clients address both immediate needs and longer-term challenges to enhance their wellbeing. This role does not provide personal care.
Key Responsibilities
Humans Cornwall is an independent service under the umbrella of disAbility Cornwall & Isles of Scilly. It works within the health system in collaboration with various partners to support people at risk of hospital admission, or upon their discharge. We deliver personalised and holistic support at this time in conjunction with internal and external providers.
disAbility Cornwall & Isles of Scilly is a disabled people’s user led organisation, a registered charity and company limited by guarantee. Our mission is to represent, include, support and empower (RISE) people living with a long-term health condition or disability, their families and carers in Cornwall and the Isles of Scilly. We do this via an extensive range of services and activities and by working at a strategic level to ensure the voices of disabled people are heard.
Values
Our Values Represent What Is Important To Us As An Independent, User-led Organisation. They Guide Our Actions And Behaviors As We Work Together Towards Our Vision Of ‘A Fully Inclusive Society, With Equity Of Opportunity For All’
How To Apply
Apply ↗
Select which position you are applying for.
Complete the application form.
Closing date: 14th August 2026
Interview dates: Arranged as suitable candidates are identified.
Successful candidates must have the Right to Work in the UK, two references, undergo a DBS check and a work health assessment.
To provide person-centred support to people across North Cornwall, enabling them to live independently and recover confidence at home and in the community. This role focuses on holistic support, helping clients address both immediate needs and longer-term challenges to enhance their wellbeing. This role does not provide personal care.
Key Responsibilities
- Conduct home visits post-hospital discharge or for those identified as needing support, ensuring safety, comfort, and essential needs are met (e.g., meals, heating, medication).
- Perform holistic assessments and develop action plans covering housing, welfare benefits, adaptations, and other support needs.
- Communicate with internal teams (e.g., Support Broker, Advice Team) and other agencies to ensure clients’ needs are addressed.
- Provide temporary practical assistance (e.g., shopping, meal prep, light cleaning) until permanent arrangements are in place.
- Ensure clients have access to emergency contacts and ongoing support arrangements.
- Address any issues impacting a client’s recovery or wellbeing, escalating concerns when necessary.
- Eligibility to work in the UK and access to a vehicle with business insurance.
- Communication, organisational, and IT skills.
- Ability to work independently, multitask, and adapt to changing situations.
- Familiarity with care assessments, risk assessments, and local support services.
- Experience using case management systems and supporting individuals post-discharge.
- Experience in delivering support services.
- Knowledge of health, social care, or community support roles.
- Knowledge of local resources and networks.
- Familiarity with environmental assessments and safety standards
- Compassionate, patient, and empowering approach to support.
- Problem-solving skills with a focus on promoting independence.
- Ability to maintain confidentiality and remain calm under pressure.
Humans Cornwall is an independent service under the umbrella of disAbility Cornwall & Isles of Scilly. It works within the health system in collaboration with various partners to support people at risk of hospital admission, or upon their discharge. We deliver personalised and holistic support at this time in conjunction with internal and external providers.
disAbility Cornwall & Isles of Scilly is a disabled people’s user led organisation, a registered charity and company limited by guarantee. Our mission is to represent, include, support and empower (RISE) people living with a long-term health condition or disability, their families and carers in Cornwall and the Isles of Scilly. We do this via an extensive range of services and activities and by working at a strategic level to ensure the voices of disabled people are heard.
Values
Our Values Represent What Is Important To Us As An Independent, User-led Organisation. They Guide Our Actions And Behaviors As We Work Together Towards Our Vision Of ‘A Fully Inclusive Society, With Equity Of Opportunity For All’
- Our passion for equity – inspiring each other and demonstrating fairness, commitment and accountability.
- Respect for self and others – being open minded, reliable and approachable, acting with integrity in everything we do.
- Being supportive – having an inclusive, positive and empathic approach to supporting others and ourselves.
How To Apply
Apply ↗
Select which position you are applying for.
Complete the application form.
Closing date: 14th August 2026
Interview dates: Arranged as suitable candidates are identified.
Successful candidates must have the Right to Work in the UK, two references, undergo a DBS check and a work health assessment.