Logistics Coordinator

Do you experience the Tetris Effect in your daily life? That is, do you enjoy solving moving puzzles, in real-time, under pressure? If so, this may be the role for you.

We are seeking an organized, efficient and quality communicator for a critical role at Dirt Hugger. This position is the key connector between our customers, our vendors, and our production team. You will work in our front office at the Compost Manufacturing Site, greeting trucking vendors and customers to direct them to the right place while logging their transactions in our custom database. You will also receive wholesale orders over various communication channels, accurately log them, and allocate their orders in a calendar-based delivery queue (real life Tetris). The position is indoors only but is in a heavy equipment/manufacturing environment.

During our busy seasons (spring and fall), this job is fast paced and demanding. During the off seasons you will have bandwidth to take on other activities to improve the business and our customer experience. For this reason you must also be self-motivated to help the business. In return we offer three weeks PTO, comprehensive benefits, profit-sharing, company raft trips, monthly beverage calls and more

We are a local company that turns recycled organic materials into healthy soils for our community. We value teamwork, practical problem-solving, and strong relationships with our customers and neighbors. Dirt Hugger is consistently rated a best-place to work in the manufacturing sector.

Our Core Values

• UBUNTU – "I am because we are." We act with reliability, respect, honesty, and humility because our work impacts others.
• KAIZEN – Continuous improvement. We believe small, consistent improvements made by all team members today lead to big impacts tomorrow.
• SATTVA – Balance and positivity. We encourage work/life balance so our team can show up energized, optimistic, and motivated.
• Core Focus –To make a positive environmental impact through world-class composting.

Key Accountabilities

Dispatch Coordination

• Coordinate with customers and trucking partners for both pick-up and delivery of products.
• Communicate delivery timelines, needed adjustments, and updates to customers and Dirt Hugger teams.
• Monitor delivery progress and adjust priorities as needed.

Database Administration

• Maintain accurate and timely data entry for sales, tickets, deliveries, and vendor transactions.
• Ensure customer, vendor, and trucking partner records are complete and current.
• Reporting, inventory tracking, and operational visibility through database accuracy.

Front Office Customer Service

• Warmly greet and assist customers, vendors, and drivers at the front desk.
• Manage inbound calls, texts, and walk-in inquiries professionally and accurately.
• Provide relevant product information, guidance on ordering, and issue resolution to ensure a positive customer experience.

Trucking Invoice Review and Approval

• Review incoming trucking invoices for completeness and alignment with delivery records.
• Approve invoices in a timely manner and communicate discrepancies as needed.
• Work directly with trucking partners to resolve questions or billing variances.

Administrative & Office Communication Systems

• Manage office communications, including phone and text messaging systems.
• Process POS transactions, sales orders, and invoicing.
• Maintain an organized office and support administrative needs across departments.

Qualifications

• 2 years of experience in dispatch, office administration, logistics, customer service, or related roles.
• Competent with POS, invoicing, and database systems.
• Strong communication and multitasking abilities.
• Ability to lift 50 lbs and work in a manufacturing environment.
• Bilingual English/Spanish is a plus. Bilingual Bonus: $0.50/hour.

Competencies

• Self-motivated, reliable, and flexible.
• Strong communicator and problem solver.
• Customer-focused with a positive, solutions-oriented approach.
• Detail-oriented and accurate in fast-paced environments.
• Comfortable shifting between tasks and priorities throughout the day.

Disclaimer and Equal Opportunity

The information above is intended to describe the general nature of the work performed by people in this role. It is not an exhaustive list of all responsibilities, duties, or skills required. Duties and responsibilities may change as business needs evolve.

Dirt Hugger is an Equal Opportunity Employer that values diversity and inclusion. We welcome individuals of all backgrounds, abilities, and experiences to apply and join our team.

Job Type: Full-time

Pay: $ $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $25