What are the responsibilities and job description for the Healthcare Operations & Administration Rotational Program - (Paid, Post-Graduate) position at DirectRx?
Learn while you earn through real, day-to-day involvement in patient care and operational workflows
Join DirectRx Pharmacy’s Immersive Program and begin building a career in healthcare operations and patient care. This structured 12-month rotational program is designed for early-career professionals who are interested in gaining exposure to multiple areas of a specialty pharmacy while developing strong communication, problem-solving, and workflow management skills.
Throughout the program, Immersive Associates rotate through various departments across the organization, gaining hands-on experience supporting patient care services and operational functions. This rotational exposure provides a well-rounded understanding of how teams work together to deliver comprehensive pharmacy services and helps prepare associates for long-term placement in departments such as Patient Care, Revenue Cycle, Account Management, Quality, Prescriber Engagement, and other specialty areas based on performance, business needs, and individual strengths.
What You’ll Gain
- Exposure to various operational and patient care functions within a specialty pharmacy
- Opportunities for rotational learning and job shadowing across different teams
- The opportunity to develop strong telephonic communication and patient support skills
- Experience working in a fast-paced, team-oriented environment
- Structured learning and mentorship designed to support long-term career growth
- Individualized career path discussions to help identify long-term opportunities within DirectRx
- Transition into a full-time and long-term role across departments upon successful completion of the program
Qualifications:
- Bachelor’s degree required
- Strong interest in building a career in healthcare operations or administration
- Comfort communicating with patients over the phone
- Willingness to learn, take feedback, and adapt in a fast-paced environment
- Strong attention to detail and sense of accountability
- Positive attitude and ability to work collaboratively
About DirectRx Pharmacy:
DirectRx Pharmacy is a rapidly growing specialty pharmacy focused on delivering comprehensive care to the patients we serve. We are proud to be recognized as one of the Top 100 Best Places to Work in Michigan and are committed to developing talent from within as we continue to expand.