What are the responsibilities and job description for the Data Center Technician position at directpathrecruitingservices?
Job Overview:
Our client is seeking a motivated and detail-oriented Data Center Technician to support their growing infrastructure team. This position is ideal for a hands-on professional with a strong background in hardware installation, IT support, and telecommunications. As part of a high-performance team, the Data Center Technician will play a key role in supporting mission-critical systems in a fast-paced, data center environment.
Key Responsibilities:
Our client is seeking a motivated and detail-oriented Data Center Technician to support their growing infrastructure team. This position is ideal for a hands-on professional with a strong background in hardware installation, IT support, and telecommunications. As part of a high-performance team, the Data Center Technician will play a key role in supporting mission-critical systems in a fast-paced, data center environment.
Key Responsibilities:
- Perform installation, configuration, and maintenance of IT and communication systems in a data center setting.
- Troubleshoot, diagnose, and repair hardware issues including servers, cabling, and networking equipment.
- Provide technical support and respond to customer inquiries via help desk tickets, live chat, or phone.
- Communicate effectively with management and stakeholders on project timelines and issue resolution.
- Travel occasionally to remote client sites for on-site equipment installation and maintenance.
- Manage tasks under tight deadlines, shifting priorities, and high-pressure situations.
- Recommend and implement improvements to test processes and infrastructure workflows.
- Install and remove racks, rails, power strips, shelves, and structured cabling in server rooms.
- Document and report any software or hardware deficiencies to the clients technical teams.
- Prior experience in data center operations, telecommunications, or electrical engineering.
- Familiarity with configuring, installing, and maintaining telecom and networking equipment.
- Strong analytical thinking and technical troubleshooting abilities.
- High attention to detail with a commitment to quality and accuracy.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively in a team-oriented environment.
- Must be a U.S. Citizen (required for access to certain client facilities).
