What are the responsibilities and job description for the Shipping and Receiving Specialist position at DirectOut US?
Company Description DirectOut US represents DirectOut Technologies®, a specialist in professional audio connectivity, networking, and bridging solutions for broadcast, studio, live, and installed sound environments. The company’s portfolio connects systems across diverse audio formats such as MADI, SoundGrid, Dante, RAVENNA, and standards including AES67 and SMPTE ST2110-30/31. Headquartered in Mittweida, Germany, DirectOut serves customers worldwide with a focus on reliable, flexible audio workflows. With the DSP-based PRODIGY Series, DirectOut has expanded its offerings to deliver advanced feature sets and high-performance solutions for complex audio challenges. Team members join a global, technically driven organization that values precision, collaboration, and innovation in audio technology.
Role Description The Shipping and Receiving Specialist is a full-time, on-site role based in Fort Wayne, IN. This role is responsible for receiving incoming shipments, verifying contents against packing lists, inspecting items for accuracy and damage, and recording receipts in inventory systems. The specialist will prepare outgoing orders by picking products, packing and labeling shipments, generating shipping documents, and coordinating pickups with carriers. Daily tasks also include managing inventory locations, performing cycle counts, organizing the warehouse for efficient storage, and unloading trucks using appropriate equipment. The role requires maintaining a clean and safe work environment, operating material handling equipment according to safety guidelines, and collaborating with operations, sales, and service teams to meet shipping schedules and customer expectations.
Qualifications
- Proficiency in Shipping & Receiving processes, including verifying orders, preparing documentation, and coordinating with carriers.
- Hands-on experience with Packing, ensuring products are protected, labeled correctly, and prepared for domestic and international shipments.
- Knowledge of Inventory Control practices, including stock tracking, cycle counting, and organizing storage locations.
- Experience with Unloading deliveries safely and efficiently, using appropriate tools and following established procedures.
- High school diploma or equivalent; prior warehouse, logistics, or distribution experience is strongly preferred.
- Basic computer skills and familiarity with shipping or inventory software systems.
- Strong attention to detail, reliability, and the ability to lift and move packages as required by the role.
- Effective communication skills and the ability to work both independently and as part of a diverse team.