What are the responsibilities and job description for the Operations Associate - Mechanic - Franklin Park, IL position at DirectMed Imaging?
Company Overview
At DirectMed Imaging, we're more than just a medical parts company - we are mission-driven innovators with an unwavering commitment to extending the life of critical diagnostic imaging technologies, reducing healthcare waste, lowering diagnostic imaging equipment costs, and improving patient access to quality care.
We offer an extensive array of imaging parts, engineer training courses, and customer support services in the US and abroad to ensure that medical facilities and service providers have access to top-notch equipment and expertise to keep their operations running.
If you would like to help us become the most trusted resource in aftermarket diagnostic imaging equipment - keep reading!
The Opportunity
We are seeking a hands-on, detail-oriented Operations Associate - Harvesting to support our growing equipment part harvesting and inventory operations. In this role, you'll disassemble complex medical and industrial systems, extract reusable components, and maintain inventory accuracy to support our supply chain. This position is perfect for someone with mechanical aptitude, BOM experience, and a passion for continuous improvement in operational processes.
Key Responsibilities:
- Disassemble incoming medical/industrial equipment and harvest reusable components with precision.
- Inspect, clean, label, and prepare parts for reuse or inventory, following ISO 13485 standards.
- Maintain accurate inventory records using ERP/MRP systems.
- Interpret and create Bills of Materials (BOM) for part tracking and traceability.
- Collaborate with quality and engineering teams to ensure proper part disposition.
- Assist in process improvement initiatives focused on harvesting, documentation, and inventory workflows.
- Investigate inventory discrepancies and support root cause analysis for part quality issues.
- Keep work areas organized and safe, contributing to 5S and Lean efforts.
- Operate forklifts and hand trucks as needed, following safety protocols.
- Meet daily/weekly production targets while maintaining high standards.
- Assist in de-installation of medical equipment, occasionally onsite.
- Support scrap processing and sorting of harvested components.
- Participate in the on-call rotation for urgent operational support.
- Create, revise, and maintain work instructions and quality documents for ISO compliance.
Knowledge, Skills, and Abilities you'll need for this opportunity:
- High School Diploma or GED required
- 3 years of experience in a mechanical, technical, or warehouse operations role
- Bilingual proficiency in Spanish and English preferred.
- Forklift certification preferred (or ability to obtain)
- Strong mechanical aptitude and experience using hand tools
- Comfortable interpreting BOMs, schematics, and technical diagrams
- Familiarity with basic electrical safety and ESD practices
- Proficient in inventory systems and Excel; ERP experience is a plus
- Detail-oriented, well-organized, and self-motivated
- Strong problem-solving skills and ability to multitask
- Able to lift up to 50 lbs and stand for long periods
- Valid driver's license and clean driving record
- Willing to travel to Appleton, Wisconsin for training
- Familiarity with ISO 13485 and medical device quality standards (preferred).
Why we love DirectMed, and why you will too!
- Industry-leading products and service
- Work hard, and have fun doing it
- Incredibly fast growth means limitless opportunity
- Flexible and dynamic culture
- Work alongside some of the most talented and dedicated teammates
- Competitive base salary with an excellent commission structure
- Great benefits package including healthcare, dental, vision, 401k, paid time off, and business expense reimbursement